Tim mossholder 5EvOYDTolzE unsplashThere is some continuity here with yesterday’s post on the mystical, or ineffable aspects of human sense-making. apophatic theology is a form of knowledge by negation, a via negationis in which we can know what something is not but not truly what it is.  To quote Aquinas “Now, because we cannot know what God is, but rather what He is not, we have no means for considering how God is, but rather how He is not”.  In the modern-day Karen Armstrong in various books has argued that religious experience can not be argued about per se and follows a fairly common modern approach of criticising dogma in favour of experience.  Something that Simon Blackburn, in a review of one of her books, criticised as taking a “lowest common denominator of the human mind” and quotes Wittgenstein who states that “an inner process stands in need of outward criteria”.  Simon is always worth reading by the way, even when you disagree with him.  I got a high table dinner and an overnight in Clare College as representing a philosopher working in Industry and I subsequently managed to get them an IBM research grant. It was an interesting night…

This is not another theological post, however, but the first in what will be an intermittent series of leadership.  A subject of innumerable books and articles, including an HBR Cover article back in November 2007.  Although was about how to make decisions, not leadership per se.  There is a myriad of publications that have lists of ideal qualities and a fair proportion of them have the demonisation tables that I criticised recently.  In general, aside from the nonsense of such tables, a significant number of those publications contain various forms of pious platitude.  If you have to say that listening to your employees is a good thing then you are in a really bad place.  No one will disagree with you but practice rarely follows platitude, what matters is that you give people methods and tools that mean they have little choice but to listen.  Ritual dissent was one technique I developed for that and a good illustration came up in a call earlier today.  There was a general agreement on the need to remove the influence of facilitation in workshops.  One approach was to train people not to, another was my three facilitator rule.  In the latter case, we don’t talk about what you should do, we create a process by which you have little choice but to do it.

I also need to be clear that what I am doing in this series is to look at both the theory and practice of leadership through an anthro-complexity lens.  There are other theories of leadership some of which are coherent to this, some of which contradict it, and some which sit between those two states depending on how they are presented.  There is also a degree to which leadership is of itself ineffable and it is certainly context-dependent.   Trying to fit Jack Welch and Steve Jobs into a single model of leadership is tortuous and it won’t take you long to find them in the stack them high, sell fast then pulp end of the management book market.  But that doesn’t mean that we can’t talk about the subject, but to do there I want to start apophatic mode with a few of the common errors and mistakes.   I’ll elaborate on these and look at the kataphatic aspects in future posts.  If you haven’t guessed in kataphatic is the opposite of apophatic and while I could just have talked about good and bad, or things it is and things it isn’t, English is too rich a language not to keep that richness current.

So, lets create a partial list to be going on with:

  1. The inductive error
    You can’t create a general theory of leadership from cases as you can never fully know the context and observed behaviours do not of themselves create a causal pathway.  Just because you observe a behaviour, it doesn’t mean that training people to exhibit that behaviour will produce the quality of action you were looking for in the first place.  There is also the correlation and causation issue; most CEOs of Fortune 500 companies play golf (a sin I have never fallen into) but it doesn’t mean that hiring a Golf Pro to the training and development function is a good idea.
  2. Seeing the leader’s actions as a proximate cause
    In complexity connections and context matter more than things or actions, which is not to mean the actor does not have power, but they only have power insofar as the affordances of the system permit it.  They may catalyse things (as Trump did with the disenfranchised) but if not them, it might well be someone else.  If they act aporetically (future post) then they may act as a super or disruptive catalyst but the context remains critical in everything.  It, therefore, follows that creating a process and interaction-based context is more important than leadership development per se.
  3. Mis-sequencing the role of the coach
    This one is more complex but common in a lot of the coaching and therapy-based approaches to leadership.  Now I want to make something very clear here before people react, there is a clear role for the coaching of leaders and leadership groups.  In that context, it really doesn’t matter much what theory you use.  The only really sustained evidence in psychotherapy is that the relationship with your coach is the only thing that matters, not the theory.  But in an organisational design context, the approach is going to lead to an attribution of motive, or a seeking out of evidence for self-fulfilling prophesies, and even if that doesn’t happen it can’t scale and is subject to gaming.  Coaching follows design it is not a design technique – sorry and all that but this is really important to understand.

Now I could add to those, but those broad categories are good enough for the moment and they all carry with them a don’t go there warning, or in the last case, a don’t go there yet one.

Note on links

I have started the practice of linking to the methods wiki where appropriate.  Those links may or may not work in the near future but they will and as the blog is a form of record I’m linking now to the dynamic version.

Acknowledgments

Stateline Solar Farm, California, USA by Tim Mossholder on Unsplash

The banner picture is of Barbary Castle, an Iron Age fort on the Ridgeway, taken by myself last weekend,  Sometimes we need walls …

 


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