Its the KM Conference season so I am in Washington for KM World. I don't know if its a compliment to me or a reflection of harsh facts that I have now keynoted at this event for 12 years on the trot. And in a couple of weeks I head to Singapore for a repeat of the same longevity at KM Asia. The flight over yesterday saw me clear 300 emails which is a KM statement in its own right. Deprived of access to Twitter, Facebook, Wikipedia I knuckled down and worked. I'd also brought the wrong lead for the AA flight so I was paranoid about running out of battery power which resulted in a tight focus.
I have three slots at this event so I am out for the week. Today was a half day workshop on creating a KM strategy and you can find the slides here. Now the core material here goes way back over a decade and it's about that long since I last taught it. I originally developed the method when I had little if any knowledge of complexity theory so it was educational earlier today when I created a slide set for the iPad. Basically the sequence is fairly simple:
Now that was the pre-complexity model but there is little reason to alter it. It managed the three core heuristics of managing a complex situation:
Now when I created all of this the best part of two decades ago it just seemed common sense. But there again complexity is the science of common sense so its applicability is not that much of a surprise. But it remains novel for people, although on the evidence of today well received. Common sense is all too rare, as Voltaire (our picture for today) said: Le sens commun est fort rare