My thanks to Gary for a great fortnight of blog entries (hopefully he will now start up his own), and especially for engaging with the questions in the various comments. Next up we have Sonja and Aiden who are doing some pioneering narrative work in South Africa at the moment. Both of them worked with me on the recent Accreditation Session in Pretoria.

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BT need to sort out their priorities

Having given up any hope of getting any response from BT help after six months ...

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Reflections on a journey

Sonja speaking: I was first introduced to Dave and the then Cynefin set of methods ...

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