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Cynefin® Practitioner Foundations: London


In today’s increasingly volatile and uncertain world, there is a need for more effective ways of making sense of situations and managing in new and rapidly shifting contexts.

Our past practices and approaches are failing us and what had worked reliably during more stable times is, unfortunately, proving inadequate for the dynamic present. This course introduces complexity science based practices and approaches that effectively integrate agility, resilience, and innovation in organisations for managing under conditions of uncertainty.

During this Practitioner-level course, you will learn the basics of complexity thinking and Cynefin, and develop hands-on skills for applying Cynefin:

  1. for organisational change and transformation,
  2. to improve decision-making, and
  3. to create conditions for innovation, organisational resilience, and leadership effectiveness.

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What we will cover

kaimar_cynefin_course_images_3This 2-day in-person session provides a deep immersion into the fundamentals of working in complexity, and with the Cynefin® framework. This will be substantiated by hands-on methods-based groupwork and discussions.

The session will begin with an introduction to complexity, and the natural and human science that sits behind the naturalising tradition in sense-making. You will learn how to discover and manage the evolutionary potential of the present by increasing situational awareness of the types of systems that we sit within, and how to modulate within complex systems.

kaimar_cynefin_course_images_2Building on the basics outlined in the Harvard Business Review article and dozens of years of collaborative research and real-life practical application, this course will help you dig deeper into the uses of the framework, accompanied by facilitated workshop activities and tools that have been used in organisations as diverse as the European Commission, multinational telecoms companies, and R&D departments of FMCG companies to bring diverse teams together in pursuit of corporate objectives.

The course will demonstrate and prepare you to use various complex facilitation techniques – designed for results rather than just going through the motions – in your organisation and with your customers.

The course runs from 9 AM to 5 PM on both days. We will also have an optional social gathering in the evening of the first day.


Who it is for

This session is designed for people who work in constantly-evolving, dynamic situations, dealing daily with uncertainty and risk, and looking for an enhanced compass for building organisations that are both resilient and innovative.

These courses are frequently attended by product managers, project and programme managers, team leads, consultants, and coaches.


Whether you work in an organisation navigating intractable problems or are a consultant looking to include complexity principles into your practice – or if you are simply complexity-curious – this Cynefin® Practitioner Foundations class is for you.


What is included

  • 2 days of hands-on instruction and discussions with an experienced Cognitive Edge authorised trainer
  • access to the Cynefin® Foundations Online course (£400 value)
  • catered lunch (with options) and tea/coffee/water during the day
  • course materials in PDF format
  • a follow-up session with the trainer


Meet the trainer

Mr. Kaimar Karu is a Managing Partner at Mindbridge, a consultancy firm operating out of London and Tallinn, focusing on strategic advisory services and facilitating complex decision-making with the help of the Cynefin framework.

Kaimar has a diverse career background in Information Technology, having worked as a practitioner and a manager in Software Development, Technical Operations, Project and Programme Management, and IT Service Management.

Before joining Mindbridge, Kaimar worked as the Head of Product Strategy and Development at AXELOS, where he kicked off and lead the improvement programmes for the IT Service Management framework ITIL and the project management method PRINCE2 after their privatisation in 2013. He is the lead author of ITIL Practitioner, published in 2016, and the author and co-author of several papers on DevOps and Kanban.

Prior to accepting the challenge at AXELOS, Kaimar spent three years immersed in the world of startups, Nordic pragmatism, and multi-billion dollar acquisitions, working with Skype in his native Estonia.

Kaimar has a Master’s degree in Philosophy from the University of Tartu, where he focused on Epistemology, Philosophy of Language, and Experimental Philosophy, exploring the challenges with intuitions and expert knowledge.

He has a passion for helping people learn and improve and has worked as a teacher, trainer, and coach in schools, universities, and professional training organisations across Europe.

Although he’s now based in London, Kaimar travels a lot and can often be seen speaking at various events around the world or learning about the local food culture in one of his favourite destinations.

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Additional information

Mindbridge reserves the right to postpone or cancel the course in case of unforeseen circumstances. If this were to happen, you will be offered an alternative date or a full refund.


November 20, 2019 – November 21, 2019


9:00 am – 5:00 pm


From: GBP 1320


4-12 Norton Folgate
United Kingdom