Narrative Capture to study staff’s perceptions on working for the WAO

Client: Wales Audit Office | Date: July 2, 2010

This report presents the findings of a Wales Audit Office project which applied SenseMaker® to engage its staff to better understand their perceptions of working for the WAO. Staff across various roles shared 151 stories. Patterns gathered were explored using SenseMaker® Explorer and the observations made during the analysis is presented in this report.

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