November 19, 2020
Cynefin and Government: a Canadian perspective
During the final week of our Cynefin 21 celebrations in October I had the privilege of talking with two long […]
June 8, 2019
Cynefin & Theory of Constraints – Webinar II
This week CE hosted an open webinar on the topic of Cynefin & Theory of Constraints.  This webinar featured CE practitioners and TOC […]
July 24, 2017
risk?
Most large companies are prepared to invest in “incremental innovation” but very few are willing to grant decision authority to […]
February 1, 2016
SenseMaker® and 7 ± 2
It’s reasonably well known that retaining more than 5 different things in your memory is difficult. This is known as […]
January 25, 2016
From NYC to Whitehorse, Yukon
One of the aspects of sense-making we emphasize in all our training programmes is the value of contrast. Since complex […]
March 15, 2015
Tools & Process v Networked Human Judgement
Late in April, Gary Wong and I will be delivering our complexity and safety training course in Houston. This session focuses on how […]
February 27, 2015
Customer experiences as narrative landscapes
I was prompted by an email exchange earlier this week about a company seeing customer experience as the make or […]
August 31, 2014
Complexity and Public Administration
his blog is being posted on behalf of Thomas Townsend.  Thomas will be teaching our newest course – Cynefin & Policywith […]
May 29, 2014
Complexity, resilience, and safety culture
Creating and Leading a Resilient Safety Culture is our new training course that brings together resilience thinking with complexity and […]
May 1, 2014
SBGC sponsors Cognitive Edge training in Brasil
SBGC sponsors Cognitive Edge training in Brasil Cognitive Edge (CE) is pleased to announce that Sociedade Brasileira de Gestão do […]
May 1, 2014
IPMA sponsors Cognitive Edge training in Brasil
IPMA sponsors Cognitive Edge training in Brasil Cognitive Edge (CE) is pleased to announce that International Project Management Association in […]
May 1, 2014
SOMA signs up as a Silver Sponsor for Cognitive Edge training in Brasil
SOMA signs up as a Silver Sponsor for Cognitive Edge training in Brasil Cognitive Edge (CE) is pleased to announce […]
April 14, 2014
Toronto & Copenhagen
Just back from a great week in NYC participating in #LeanUX14.  Off to Portland today after an all too brief […]
March 27, 2014
CRIE sponsors Cognitive Edge Brasil training
Reference Center for Business Intelligence sponsors Cognitive Edge training in Brasil Cognitive Edge (CE) is pleased to announce that Reference […]
March 25, 2014
Cynefin & Sense-making and LeanUX… in NYC!
It’s always a delight to visit the Big Apple and I’m looking forward to being there again April 6-13. I’ve […]
October 2, 2013
A diversity of perspectives for an authentic sense of reality in healthcare
  It’s only working with a diversity of many perspectives can we get objectively closer to a more authentic sense […]
August 2, 2013
Accidents and resilience
This past weekend the community I call home, the West Kootenay area of British Columbia, saw an unfortunate accident in […]
June 10, 2013
Healthy together!
The wonderful weekend brunches are a real delight here in Melbourne. The breakfast culture is very strong and is similar […]
April 26, 2013
Citizen Engineers
A couple years ago I had the pleasure to meet Ryan Martens, Founder and CTO of Rally Software, in beautiful […]
March 5, 2013
Human Sensor Networks… the ultimate executive coach
I was talking with Laurie Webster about a new online course she is in the final stages of preparing for […]
February 12, 2013
Perspective and contrast
Monday 11 Feb was a holiday in the province of British Columbia, Canada, as it was the newly declared “Family […]
November 29, 2012
Discerning intent from tweets?
I have been quite busy of late with travel, proposal writing, and working collaboratively on some joint offerings.  Hence the […]
November 6, 2012
On giving and receiving…
A couple weeks ago my wife and I had an opportunity to become participants in a wonderful initiative – the […]
October 22, 2012
How many people will be attending your meeting?
One of the things that frustrates me about booking venues for workshops and training sessions is the way event coordinators […]
September 19, 2012
The art of engineering
Last week I enjoyed a short business trip within the same time zone.  I traveled to Seattle and decided to […]
September 7, 2012
Ambiguity & Abstraction Immersion v Aversion
The recent Melbourne and Auckland Advanced training sessions have given me a deeper perspective on the Consensus-Coherence framework that is […]
August 30, 2012
A wonderful first visit to New Zealand!
I'm enroute home after a business trip that had me in Singapore, Melbourne, and Auckland.  Although Singapore is starting to […]
August 16, 2012
Great service creates desirable cognitive patterns
Today is a travel day and the longest leg of my journey will be starting soon.  In about an hour […]
August 16, 2012
Determined to take carry-on only
Late this afternoon I was tending to some errands with the family ahead of being away on a two-week business […]
June 15, 2012
Flood lights and traffic circles
For the first few years of my work with Cognitive Edge, the Cynefin framework, and complexity in general, I did […]
May 18, 2012
From New York to Amsterdam…
I just completed a two week business trip and my last two stops were New York and Amsterdam.  Two cities […]
April 7, 2012
When guidelines & heuristics are better than strict policy
Yesterday I was traveling from NYC to Vancouver after spending the week in New York delivering our Practitioners Foundations course.  […]
March 15, 2012
Avoiding the dangers of a single story with SenseMaker®
During the SenseMaker® day at the Practitioner Foundations course I delivered in Toronto with Terry Miller, I decided to open […]
March 3, 2012
Discount offer for early subscribers
Welcome to our new site!  Please note that we are offering a discount for the next 3 months for people […]