Cognitive Edge is focused on rejuvenating management practices to better equip organisations when addressing intractable problems or seizing new opportunities in uncertain and complex situations. Where traditional approaches have failed to deliver success, Cognitive Edge techniques enable the emergence of fresh and insightful solutions seen from multiple perspectives.

Cognitive Edge solutions, comprised of open source methods, original research and the Cognitive Edge SenseMaker® Software Suite, are delivered through the Cognitive Edge Network. The Cognitive Edge Network is a widely dispersed, cohesive Network of experienced professionals in private and public sector organisations from diverse disciplines with deep-rooted experience in both business and science. It includes academics and practitioners, in house and commercial consultants. Membership of the Network is attained through participation in an Accreditation programme.

The Cognitive Edge SenseMaker® Software Suite provides a set of tools designed to enable informed decision making in organisations using both structured and unstructured data in a common environment. The Suite is fully integrated with a coherent body of formal methods is the outcome of several years of research into human based organizational complexity, sensemaking, decision making, knowledge sharing and narrative.

Directory Record

Nancy Cailleteau Mills - MBA in International Management, BA in Mass Communication, AAS in Merchandising - Kline & Company

Nancy is based in Austin, Texas, USA. Contact details are:
 

Email:  nancyc@global.t-bird.edu Telephone:  973 435 3366
   
Website:  www.klinegroup.com nancy.mills1
   

   

Nancy completed the Cognitive Edge training in Italy - Piacenza February 2004. Nancy has experience in Anecdote Circles; and Naive interviews.

Industry Specialisation
business services, telecommunications, wine, fashion and luxury goods, chemicals, personal care, retail, media, optical devices, materials handling machinery

Projects Undertaken

Promoting of typical wine and food products through territorial branding on the supply side, and understanding consumer perceptions and associations with the products on the demand side.

  • Given that some very high quality products are unknown and not sold outside of the limited geographical area, we engaged a number of producers, consortiums and consumers to understand the identity of the territory, their meaning of quality, and the traditional dining rituals used in their culture
  • Using anectdote circles and naive interviews we gathered material to make sense of the supply side. The next phase we took a tour of the important export markets to understand the demand side. Then we will create a territorial brand and use it in marketing communications to build awareness on all parts of the supply chain, to open up new sales channels, and increase exports.
  • Mentored by: Viv Read and Dave Snowden

 

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