Shawn Callahan - Anecdote Pty Ltd

Shawn is based in Melbourne, Australia. Contact details are:
 

Shawn has experience in ...And the Butterfly Stamped; The future backwards; ABIDE; Archetype Creation; Story Construction; Ritual Dissent; Anecdote Circles; Naive interviews; Participative observation; Getting ready for SMI database; and Information / DP mapping.

Industry Specialisation

The industries that I have used narrative techniques include:

• public sector
• defence
• banking/finance
• pharmaceutical
• natural resource management
• professional services (legal, engineering, consulting)
  

Professional Background

Shawn is the most experienced CognitiveEdge practitioner in Australia and has developed a reputation for being able to help clients and other CE practitioners translate the idea of complexity, narrative and sensemaking into practical projects that make a difference in organisations. 

Before starting Anecdote I was the knowledge-management practice leader for IBM Australia and regional leader of IBM’s Cynefin Centre. I've been working as a consultant and researcher for more than 15 years now, and have undertaken a wide variety of projects—including community-of-practice development, knowledge-mapping, knowledge strategy, and using narrative techniques to tackle seemingly intractable issues (such as trust, cash economy, and workplace safety).

In 1999 I co-founded the ACT Knowledge Management Forum (now known as ActKM), an international community of practice for knowledge management in the public sector, and helped to develop the group from eight members to more than a thousand. I now have a new community project underway, a small group interested in applying complexity theory to management practices.

Projects Undertaken

Our company profile (http://www.anecdote.com.au/company_profile.php) and service description (http://www.anecdote.com.au/consultingservices.php) describe the type of projects and clients we have been helping using complexity-informed narrative techniques.