So I am sitting in the lounge at Toronto airport waiting for a flight to Washington. Behind me a fellow passenger is phoning around her credit card companies to tell them she is going to the US and will use her credit cards. In each case she is listed her full number, data of birth and all the normal identification material. Were I so inclined this could be very useful information. To my right an Executive from a major consultancy firm is writing in plain view a proposal which includes layoff plans for a US corporation. I've also in the last hour overheard conversations relating to promotions, sales, deals etc. etc. I remember several years and two employers ago traveling on the train up to Bradford and sitting next to a rival bid team discussing their entire sales strategy for an outsourcing bid; I simply sat and took notes. Are people simply not aware that there are other people near them?
« The thin red line | Main | ...an inescapable network of mutuality »
Comments (6)
Yes, the lady giving out credit card details should be more careful. But she would have to be unlucky for someone to hear her conversation and take advantage. Airports are probably a common place for this to happen though so a good place for a thief to be.
In the case of the company conversation. If you placed the notes you had taken in this blog and identified them then someone who wanted to do them harm could search and find that information. Once it is digitised it is much more dangerous.
I've been thinking about this and considering conversations in private or public about health:
http://wishfulthinkinginmedicaleducation.blogspot.com/2010/08/my-thoughts-on-health-professionals-and.html
Posted by Anne Marie Cunningham | August 13, 2010 2:10 AM
Posted on August 13, 2010 02:10
I always wonder this myself. Usually it's the too much information phone calls: medical problems, or swearing at the other caller. Then I wonder if I give up too much information on the phone. (There was a fun Radio Shack / Lance Armstrong commercial along the lines of why people yell into their mobile phones.)
In short: people operate under the mistaken belief that the phone call is private in a public setting.
Posted by jackvinson
|
August 13, 2010 2:38 AM
Posted on August 13, 2010 02:38
It's as if some people have never took to heart the saying 'discretion is the better part of valour'. Saying 'I will call you later' or stepping aside to take a call is almost non-existant. The worst I've faced was on a train, sitting next to a sufferer of verbal diarrhoea who was letting loose in the shrillest of north-Chinese accented Mandarin about some double-crossing friend and her piccadilloes. After half a minute I drew her a look and proceeded to tell her in no uncertain terms to pipe down. Worked a charm.
Posted by Jules Yim
|
August 13, 2010 7:25 AM
Posted on August 13, 2010 07:25
Perhaps there is an underlying inferiority complex in that they feel they are unworthy of the attention of the people around them, or that the information they are giving away to the world is just not worth the trouble...a health dose of paranoia is always useful in information security.
Posted by Mark Harbor | August 13, 2010 6:46 PM
Posted on August 13, 2010 18:46
I work for a large company that requires all employees to go through an annual course reminding us to protect information when we're out in public. It's the sort of repetition that leads one to complain that it's unnecessary and "Certainly everyone knows not to talk about this sort of thing in public, right?"
Your experience would tend to indicate that continued repetition of the message is probably a necessary thing.
Posted by Steve Holt | August 14, 2010 12:49 AM
Posted on August 14, 2010 00:49
I have thought exactly the same thing at airports when I had to phone regarding unlocking my card which had been locked from usage abroad, that the very tools credit card companies use to stop theft (tell us the three digits on the back of the card) become useless if somebody overhears us repeating it to someone.
I hid in a corner looking very furtive, then completed my call.
Posted by TheCyberGypsy | August 18, 2010 11:38 AM
Posted on August 18, 2010 11:38