It has been several years since I created an approach to Knowledge Mapping in a series of articles for the ARK Group called Organic Knowledge Management. That was in pre-complexity, pre cognitive science, pre-sense-making days so it badly needs updating. Also others have produced their own modifications which add utility (ASHEN has had relationships and stories added to it, I am thinking about adding habits). The project is now underway. Stage one is a high level flow chart which I reproduce below. More work on this over the next few days so ideas and comments welcome.

Comments (12)
Information decision flows map Compare to process map
Is it clearer to make these both blue workshops, e.g. taking place at the same time/space?
Posted by Bill Proudfit
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September 4, 2009 9:21 AM
Posted on September 4, 2009 09:21
I know I am quite intelligent. But whenever I see these kinds of pictures I feel like a complete idiot. Because I do not understand them and worse: because I do not want to understand them. These kinds of pictures turn me off completely. And what I wonder is: who makes them, and for whom, for what? Is this an attempt to communicate with box thinking people? An attempt to earn money? Or a genuine attempt to understand something real? Really, I do not understand this at all. Not the pictures and not the reason to draw them.
Posted by Mireille Jansma | September 4, 2009 10:33 PM
Posted on September 4, 2009 22:33
There is a place for process Mireille, I am fleshing out each of the "boxes" and will publish that shortly.
This is a series of linked processes to create a knowledge map
It is published as part of our open source methods (so anyone can access and use it)
Its open to people to make money from knowledge mapping, its not an alternative to understanding something real. False set of opposites there!
Posted by Dave Snowden
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September 4, 2009 11:54 PM
Posted on September 4, 2009 23:54
Processes are fine for standard manufacturing processes. Making cars and screwdrivers and such. Many plenty same stuff. For everything which is a bit creative, standard process maps don't work. You just cannot draw a process map of how someone comes to write poetry, understand Wagner, play an instrument. Well you can draw those maps, but they will not mean anything.
As to false opposites: consider what I say as a personal story, please. I do not claim Truth. :)
Posted by Mireille Jansma | September 5, 2009 1:39 AM
Posted on September 5, 2009 01:39
Even an opera by Wagner has a score, the existence of score does not deny the power of the interpretation
Posted by Dave Snowden
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September 5, 2009 6:11 AM
Posted on September 5, 2009 06:11
Forming habits comes up frequently as an aspect of what children should learn in school, supporting that it could have a role to play in the ASHEN framework. It may be a bit of a double-edged sword though - I can think of many ways in which habits or habitual thinking can lead one astray ....
Posted by Marietjie Vosloo | September 7, 2009 7:01 AM
Posted on September 7, 2009 07:01
I am now very frightened as I looked at this diagram and actually understood it - perhaps I have not really recovered from the library/information management background after all 8-)
Posted by Nerida Hart | September 7, 2009 9:37 AM
Posted on September 7, 2009 09:37
Mireille, to second Dave's comment, some of us find visual aids very helpful, such as:
Posted by amir toister | September 7, 2009 1:36 PM
Posted on September 7, 2009 13:36
Thanks for the comments all
Marietjie, agree but then that is true of all human knowledge
Nerida, be afraid be very afraid
Amir - thanks for model helpful
Mireille - I do sympathise, but there is a place from time to time for strucuture
Posted by Dave Snowden
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September 7, 2009 1:48 PM
Posted on September 7, 2009 13:48
Amir, I love your scheme of the sonata form. Point is that those schemes come after the fact, not before it.
In this case they have been made up by musicologists studying existing sonatas. It is like counterpoint rules. People started to write music in a certain way - exhilarating, new - and then theoreticians wanted to understand what was going on and made up counterpoint rules to describe what they heard/saw/read which were then teached at music academies. Of course, the really good pupils broke those rules which were perhaps meant to be descriptive, but all to soon became normative.
Describing how expertise comes about is different from describing accepted rules and forms.
Oh, and Dave: a score is a (wanting) prescription of how to perform, not a description of how the music was 'thought up'. A score does not describe a thinking process, just (part of) the result.
Posted by Mireille Jansma | September 7, 2009 11:10 PM
Posted on September 7, 2009 23:10
A score is produced by a composer and then performed (each performance is different). The picture is a score of how to do a knowledge map, built from experience, open to interpretation. Sorry, I can't see anything wrong with that.
Posted by Dave Snowden
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September 8, 2009 6:07 AM
Posted on September 8, 2009 06:07
I worry slightly about overemphasising "questionaire and analysis" when using Cognitive Edge methods, but accept need for sensemaker front end for scaling. On a small scale I would run an entirely workshop based approach as:
Today Backwards [wshop]
Review of Decisions [wshop]
Dependency Grid [wshop]
ASHEN analysis [wshop]
Group as K objects [wshop]
Action planning [wshop]
cynefin diagnosis [wshop]
Posted by Ron Donaldson | September 14, 2009 8:04 AM
Posted on September 14, 2009 08:04