The Wikipedia is a fascinating example of a complex system and I am enjoying editing it far more than most listservs. Yes the controversies can be lame, it has taken over a month to resolve the wording of the opening sentence on Philosophy in a discussion that has resembled mediaeval debates as to the number of angels that could stand on the had of a pin, but we got there. The edit-wars and sockpuppetry on all pages relating to the national status of Wales, Scotland, England and Ireland represents a constant challenge, but right seems to win out in the end. My latest enterprise is to see if the article on NLP, one of the great pseudosciences of our time, can be improved. I essayed a few minor edits this morning and will await developments.
One of my real concerns here is the frequent conflation of Cognitive Edge methods with NLP and that other current popular method Appreciative Inquiry (AI). Now there is a big difference. My concern about AI is that it privileges one type of story over an other. Why should anyone tell people what type of stories they should tell? Despite my disagreements I can respect its practitioners and see that it has utility in constrained circumstances. Its attraction to managers is obvious with the Always look on the bright side of life philosophy; but it has its time and place. NLP on the other hand represents at best one of those false evolutionary paths than humans go down from time to time; at worst it is a manipulative cult. A good summary can be found in the ever useful Skeptics Dictionary, and there is also a body of scientific evidence that its basic assumptions are flawed so I should be surprised that it still has adherents.
However the human race seems very willing to seize onto self-help therapies that abscond with some misunderstood concepts drawn from a shallow reading of scientific literature. It may be evident of a flawed need for certainty, or evidence of the need for some source of meaning in the face of uncertainty. Whatever it is dangerous, the uncritical adoption of a set of ideas is the starting and ending point of cultism, from which (and I appreciate the irony) Good Lord preserve us. As St Peter says Be sober, be vigilant; because your adversary the devil, as a roaring lion, walketh about, seeking whom he may devour.
Comments (8)
I always learn something when I read your blog. In a world where lots of people run around calling each other smart...you are truly an extraordinarily insightful person. Thanks for sharing.
I'd love to hear more critique or thoughts on AI. I am constantly playing with whether to introduce it as a change catalyst approach in my work. I do a lot of that sort of thing.
Best,
Ryan
Posted by Ryan Lanham | July 13, 2008 10:56 PM
Posted on July 13, 2008 22:56
Kia ora!
I so agree with what you are saying about NLP and AI too. I think AI was designed by a Pollyanna.
You may've come across Carl Sagan's Baloney Detector Kit. It originated from The Demon haunted World, by Sagan. If you haven't come across it before I recommend you lay your hands on a copy and give it a read - it is a well-written gem.
Ka kite
Posted by Ken Alan | July 14, 2008 3:04 AM
Posted on July 14, 2008 03:04
Dave...bit of a rough ride you give AI there. I have worked with an appreciative worldview for most of my 15 year consulting career, and I foind that it has the most power in dark settings, such as working with 15 ingigenous communities on youth suicide issues. Far from the Eric Idle characterization, designing and hosting appreciative conversations is a very effective way to discover the assets of a community or group especially when the have faced the biggest traumas of their lives.
The fact is that you can only interview the survivors of any trauma. Asking them how they made it through and developing a positive core for change from those stories has been a very powerful effect of the process in my work.
Like any collection of methodologies, used without care (and in the controlling manner you speak of) it can be reduced to feel good stories that aren't really inventories of assets, but I have been constantly inspired by the results of appreciative foci in very difficult change conversations.
Posted by Chris Corrigan | July 14, 2008 7:37 AM
Posted on July 14, 2008 07:37
Not really Chris (the rough ride). I was careful to say that in constrained circumstances AI has utility. There are cases where a short term intervention to focus people on future positive possibilities can have high utility and I would not want to deny that.
In effect AI is a therapeutic technique which tends (I grant exceptions) to privilege the role of the therapist. Nothing wrong with that where therapy is needed. However in most organisational contexts and many government ones it is the therapists who are need of therapy not their subjects.
Overall I am very worried about the trend to behaviour modification (of which AI is a sub-variant). We see CBT focusing on creating positive narratives at the cost of dealing with basic traumas. In organisations we get people trying to force conformity and reduce the negative and cynical story telling which is an essential part of organisational learning.
AI works, as I said in constrained circumstances.
Posted by Dave Snowden
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July 14, 2008 7:53 AM
Posted on July 14, 2008 07:53
A PS to my comments to Chris, and also a part response to Ryan.
I think there are emerging better techniques that capture a broader range of narrative material without facilitator intervention (this is the core of our work) That shows the patterns through which change is possible and does need the same degree of direction.
Posted by Dave Snowden
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July 14, 2008 7:56 AM
Posted on July 14, 2008 07:56
Thanks for the response Dave, it heps clarify where I think you're coming from with respect to AI. It's also not my experience of the process, but perhaps that is just me - I'm not an active member of the AI community of practice although I am connected to many who are.
Just to clarify with my own practice of AI, I think it's not facilitator driven and controlled - the participants engage with one another and are always engaged in every level of the design. I use it more as a frame and a world view and not so much as a methodology.
In essence, the worldview is one based in the social construction of reality. (Is that behaviour modification, strictly speaking? I'm not sure). The idea is that what we give our attention to grows. Now this can get saccharine very quickly - only focus on the good and not the bad - but as I say, I'm more fond of using the appreciative approach to uncover the collective assets and resources a groups has to design, live with and practice new structures, forms and ways of being with one another. These are story based, with a harvesting process that draws forth a collective understanding of "what we've got, and what else we need to get."
So I think my practice of AI would tend towards more of what you are saying it should be. I'm wondering though, why do you think AI gets conflated with Cognitive Edge? What are the areas of similarity and similar appearance?
Posted by Chris Corrigan | July 14, 2008 8:33 PM
Posted on July 14, 2008 20:33
Well one clear difference is that I fundamentally disagree with the idea that reality is social constructed. Another is that AI is group based and limited in the volume of narrative material it can capture it is thus, whatever the intention of the facilitator necessarily subject to all sorts of bias (although to a social constructivist this might not be an issue). If a facilitator is present, regardless of their intent, then they are the strongest influencer on what people say or do - if nothing else they set and enforce the frame.
I will blog again on this, rather than just respond as the AI issue needs a separate entry. Thanks for the questions and comments.
Posted by Dave Snowden
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July 14, 2008 8:43 PM
Posted on July 14, 2008 20:43
Thanks Dave...very clear, and a clear difference! I'll look forward to reading more of your thoughts on this in particular. Cheers.
Posted by Chris Corrigan | July 23, 2008 8:34 AM
Posted on July 23, 2008 08:34