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In praise of the WIkipedia

One of my earliest blogs recorded an early experience editing the Wikipedia.  It's the best part of two years since then and I am now active on a range of pages, have been granted rollback privileges for my services in combating vandalism and have helped flush out two sock puppets.  Over the last few months I have become more engaged, in part as it is a wonderful way of observing a complex system in action.  I also think it can probably only be understood by engagement.  The aspect which most interests me is the way in which corrective mechanisms have emerged within Wikipedia.  Rules of good behaviour have emerged over the years and conventions for argument that are in the main respected.  Temporary or permanent suspension follows breech of those conventions imposed by administrators who are appointed by acclaim.  Specialist forensic teams exist that will track down someone setting up multiple accounts.

In effect we have a system which has developed a set of constraints, but those constraints in turn are modified by the behaviour of participants within the system.  As you get engaged you get to know the different editors, their quirks and capabilities.  Trust means you don't need to check on some edits, transparency allows you to track anything done by anyone at any time.  Encouragingly my experience so far has seen sense prevail even in contentious debates over time.  Overall a demonstration of the ability of a self organising system to avoid tyranny through the participation of the many.

OK I know a lot of this will already be known to many readers of this blog, but I think its worth a mention on a lazy saturday morning in Singapore.  There are some lessons there for governance procedures in organisations and in IT in particular.  I argued strongly at several sessions this week that allowing traditional IT procurement to determine social computing needs would contradict the very nature of social computing and prevent its benefits been realised.  Mandating one system for email, blogs, wikis etc. is I think a fundamental mistake.  You end up with too many compromises when a rich medley of tools that can be picked up, discarded and used in novel and interesting ways is much more likely to succeed.  Not only that it costs less.  I reckon savvy CEOs could take 20% out of their IT budgets if they brought control back to transaction systems and core databases and allowed users greater freedom and that is before you take account of the productivity improvements.  Paradoxically, security would also be enhanced by pulling in the firewalls to core data and transaction systems.  It will come, the question is when and how traumatically.

The other great benefit is the speed with which material can be updated.  Euan uses an example of this with this video showing  Wikipedia dealing with the London Bombs: 7/7

Comments (3)

Brian Sherwood Jones:

Your posts about wikipedia have been interesting; my point of reference has been international standards and regulations. These also feature rogue behaviour (the remark "there are two things you should not see being made, sausages and the law" is apposite), and my interest was that the form of rogue behaviour was different. This post indicates that wikipedia has significantly faster/better healing. An important point if we could get it transferred to regulation.

George Askew:

Mr Snowden. I dont know you and you dont know me or Ron & Val Taylor or Piet vander Walt - The 4 people who did the historic worlds 1st unprotected dive with Great White sharks in 1992, so what gives you the right to edit the Wikipedia story of this event?
Were you there or are you just a Busy-Body with too much time on your hands?
Stay away from the site.

Dave Snowden [TypeKey Profile Page]:

I have no idea who George Askew is talking about as I have never been near the article in question. Nor having checked the edit history has any user with a name like mine.

That aside the guy doesn't understand the Wikipedia, you can't tell people to stay away from a site.

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