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Should I give up on listserves?

I have been having a debate with myself over the last couple of weeks about my participation in various list serves. Now I used to enjoy these, but I must confess that since I entered the blogosphere around six months ago I am finding this blog and my RSS feeds provide much of the intellectual stimulus that I used to get from the various list serves. I am also finding my self increasingly irritated by the content and practice of said list serves and I know I am therefore being irritating in my turn.

If I look around, then the list serves in which I engage seem to have some or all of the following characteristics (none have all, some only have one).

  1. They have a very limited number of active players, who know each other far too well and a body of lurkers who only occasionally take part
  2. There is an excessive desire to achieve consensus rather than debate. In fact this has been actively debated on several list serves with those favoring discourse over debate being in the majority. Some have become very happy clappy and reject criticism
  3. Debates when they get passionate (and what is wrong with passion) tend to end up as exchanges between two parties, when all passion is spent the main protagonists realise it is time to withdraw signifying as such in their final posts. There is a special breed of participant who then enters to deliver a patronising lecture from the moral high ground about how they should have behaved better. The timing of this is clever, they intervene when any response would play into their hands and they thus gain power. Now this may not be their intent, but to be honest knowing some of the people, they are too sophisticated to do this accidentally
  4. My most disliked fallacy, the strawman , is used all to frequently by those with an ideological agenda. They set up a statement which they link to another posting, then attack their own statement which may or may link to the original.
  5. Too many of the KM list serves are now handling too great a range of abstraction, from the newcomers asking for a simple justification of how to create a CoP, to the leaders of the KM movement ten years ago. I wrote about the danger to communities creating too wide a range of abstraction here, and I can see the lessons coming home to roost in the on line communities.
  6. Facilitated list serves, where the moderator reviews before posting have their own dangers. On one at the moment the moderator holds all the postings, then releases them with his own homilies added on to each. Now this is another power game. In looking at the last week the homilies are either fawning, the moderator agrees with the post; or patronising, the moderator does not agree but does not want to be seen to challenge. IN a closed group there is no legitimate excuse not to post as received.
There are many others, but I am beginning to think that the day of the list serve is over. Open wikis and the blogosphere provide greater stimulus and diversity. The discussion pages of the wikipedia form a fascinating community in their own right. I am still thinking about it, but I may well withdraw, which will make several people very happy.

Comments (7)

I have two comments, one selfish and one probably preachy:

I would personally find it a great loss to my own learning, and I believe to the listserves I co-frequent with you, to have you withdraw, and I think others would agree.

To be irritated by others is human... If someone like you gets irritated it's a good thing for all concerned; if you're considering withdrawal because you're irritated more on listerves than in your own chosen blogworld, isn't that a cause for hesitation? Irritation (and being an irritant) is surely a signal that you're not in an echo chamber? And yes, I know that you can be just as curmudgeonly on your blog as on lists... but it's somehow not the same...

Dave Snowden [TypeKey Profile Page]:

Thanks Patrick. I think it is points 4&3 which are most irritating me at the moment in list serves of which I do not think you are a part. I doubt if I would ever unsubscribe from ActKM for example, although the level of participation seems to have fallen off. However being abused by the extreme and unthinking right and being libeled as a "Troll" in multiple emails and posts for daring to disagree about the applicability of the SECI model or Prediction Markets (the same person as it happens) saps one's energy somewhat if other people do not engage; or only do so sanctimoniously as described in 3 above. I may need to be selective in my withdrawal however.

I've always admired you for your staying power Dave... (a) I doubt that your adversaries can match that and (b) I've found it easy in the heat of a debate to lose sight of the broader community looking on ie keep in mind that other people are probably just as irritated as you are, but are not telling you so

Hi Dave - while my own involvement in listservs has dwindled since I started blogging, I still find them to be of value for the serendipity of encountering ideas and opinions often not found in blogs. Listservs are more like a messy public commons where we are trying to determine our role...establish our identities, etc. Blogs, however, are more under our control. I find in my blog reading, I need to intentionally seek diversity of thought, rather than it emerging abruptly on listservs. However, your point about lack of desire to debate is very valid. I don't think people are adverse to debate...I think they are adverse to debate in a public forum. Blogs circumvent that by being a space we elect to go, not one that comes to us.

Hi Dave,

Although this is a little different from your direction in this post. The one thing that you could do is access the information from your listservs through an RSS feed and in that way aggregate the voices of those in your listserv to the other voices in your RSS aggregator. Forwarding email through http://www.mailbucket.org/ or other service and then subscribing to the feed.

Not sure how this would effect privacy of listservs though.

Hi Dave --

Thanks for the fine remarks on the 30yo listserv model. I have quietly excused myself from most all for the reasons you so aptly describe.

It is important to accept that you can disagree w/o being disagreeable. Constructive disagreement is welcome, encouraged. Baiting people is not.

Anyway, the Google Groups that you are a member of has many owners, many facilitators, many moderators. If anything will save listserv, it is this flattening of moderation. Besides, today it takes about 3-seconds flat to spin-up a new discussion group.

Also, accuracy is important. For example, you seem to be taking a shot at the Value Networks group with this comment, "However being abused by the extreme and unthinking right and being libeled as a "Troll" in multiple emails and posts for daring to disagree about the applicability of the SECI model or Prediction Markets (the same person as it happens)" is inaccurate and silly. Good listserv members are truthful, not paranoid and eat their own dog food. It is good for all of us to have a steady appetite of diverse opinion.


Remember, you are a moderator, you can bounce anyone that you feel is 'abusing' you. (?) You can also dismiss yourself of course. The model is flipped. It is open. The groups owns the listserv. Moderation is done by the group, not some grand, self-appointed pooh-bah. This may ameliorate the pathologies you describe.

However, it would also be absurd to dismiss everyone or hide under your desk from everyone that may not think exactly like you. After all, what is point of discussion if not diversity?

You must accecpt that not everyone is a self-proclaimed, narrow-band Welsh Socialist. They probably have their own listserv, but would it not be rather boring for you?

Also, one side bar note is that lurkers often glean the most value from a discussion group.


Anyway, nice remarks. My expectations is that listserv will be around for a long while to come, but it will play a different, more ad hoc role in the collaborative ecosystem.

Cheers,

-j

Dave Snowden [TypeKey Profile Page]:

Thanks for the post John and pleased to see your comments about disgreeing without being disagreeable and avoiding bating people. I would add flamelike tirades to the list as well.

The comment on the Troll" is not a reference to the Value Networks List Serve. That event took place in the Prediction Markets one, and off line comments from ActKM. My comments are neither inaccurate or silly and I have the full set of exchanges (including the abusive language one to one threatening emails) that would validate my statement.

My comments on moderation were linked to a list serve of which you do not play a part, which is moderated by one person. Although as a result of rational and sensible discussion, post my blog this has changed.

The Welsh Socialist bit is a bit of a nonsense. I write a blog arguing for active debate and exchange. I don't think anyone who knows me in the blogosphere or on list serves would ever see me as wanting to hide under a desk - I engage people in debate, even right wing free market crypto facisit neo-cons ..... (there we are, I can throw labels around as well.)

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