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Hubris

Richard Sambrook referenced an article by David Owen based on the good Lord's soon to be published book In Sickness and in Power. I had in parallel been thinking about leadership, partly for the book, partly for the article that Mary Boone and I have been writing for HBR. On that subject, the saga of edits and simplification required for a HBR artiucle will be a subject for a future blog. Two questions come to mind, the first is the degree to which leadership is a consequence of a situation or its cause, and secondly if hubris is an inevitable end state for those in leadership positions. I think we can throw some light on both of these questions. The first by considering the leader as an emergent property, and subsequently as a modulator of a complex adaptive system; the second by understanding the way in which stories pattern human perception.

Owen sees hubris as arising from excessive self-confidence in leaders, and believes that an explanation for it will be found in neuro-science. The article is worth reading if you have a working knowledge of British Politics over the last thirty years. The descriptions of Thatcher are illuminating and his summary of the position of Blair and Bush and the impact of one on the other is masterly. There is of course a certain irony in Owen writing about hubris and making reference to Blair as Bush’s poodle. British readers may remember the famous Spitting Image image that destroyed David Steel by portraying him as a glove puppet in Owen’s top pocket during the days of the Lib-Lab pact. Owen himself resorted to setting up his own political party rather than fight his ground in the Labour Party.

British politics aside, the question of hubris is an important one for leaders in organisations as much as it is in politics. Richard makes the valid point that we over celebrate the achievements of individuals and under value the works of teams. By implication (I think) he is saying that the leader often gets the credit for something which they have at best directed, influenced or supported. I have previously referenced Gabriele Lakomski’s scholarly but very readable Managing without Leadership in which she takes the position that leaders are in effect an emergent aspect of a complex system which they at best influence but cannot control. To some extent this is a slightly more extreme version of Richard’s position, with an emphasis on the situation as a whole.

This leads us into the first question, namely is leadership consequence or cause? If we take a complex systems perspective on this I think we can make this a both/and rather than an either/or. I would hope that the idea that leadership is contextual would be accepted without argument. Rudy Guiliani’s directive leadership towards the end of his term as Mayor of New York City but it proved popular and effective post 9/11. There is an old military adage that it takes a year of war for the peace time generals to die, so the war time generals can come into their own. In these cases the situation creates a need into which provides an opportunity for an individual. If their seize the day, then their leadership stabilizes or directs the development of the system. People like to follow. Of course the outcome can be different: a situation can throw up a Ghandi or a Hitler after all.

Now if we the interaction of various agents, including the proto-leader, with each other and with the environment, as a complex adaptive system the as behaviors stabilise around the leader they in effect become a strange attractor, an emergent evolutionary property of the system that once it forms, acts as a modulator of the system. The quality of the individual or team can act to amplify or dampen the effect of the modulation. If the leader’s position is amplified and the the other modulars are dampened then the system becomes highly stable and can be directed by the leader. However over time this stability will increase tension in the system until it suffers catastrophic failure. This sort of understanding (I will amplify this in the book) if gained by a leader, namely an awareness of themselves as an influencer of emergence in the system, and the dangers of excessive stability might create a more resilient model of leadership, and less hubris.

Of course one of the things that prevents this degree of self awareness is the interaction of stories with the leader. The subject of my second question. Think of what happens when a leader takes up position - either as a politician or as a leader in an organisation. They may just have been lucky, they were in the right place at the right time; they may have exhibited good judgement, people skills or the ability to communicate. Whatever they are deemed successful and they now have power. In the early days they have diverse stories to here from many sources, they are not yet confident. However, unless they are grossly incompetent, then this diversity reduces. People around them learn what type of stories they want to hear, what ways they can be influenced. All leaders create myths, exceptional ones ensure that they are disrupted, bad and average ones allow the myths to be reinforced. The problem is that stories are resonant in nature. As one story is successful more stories follow the same form. Eventually the leader is wrapped up in their own myth and insulated from reality. Their aides and associated sycophants maintain the myth as their power comes from its existence. The leader may even write a book about their qualities with the odd set of platitudes strung together as a recipe for leadership success for a gullible readership. Sooner or later however the myth is shattered by encounters with reality.

So is hubris inevitable? Probably yes.

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Comments (7)

Thanks for making some sense of my rather incoherent post Dave. I agree with your views on leadership, and how they become insulated from reality by their own set of myths and stories - and thus hubris is probably inevitable. I can think of several examples I've encountered! And, as the saying has it, all political careers end in failure - and leadership is in some sense always a political occupation.

Ivan Webb:

This reminds me of Peter Block's work in which he classifies our key relationships in terms of trust and agreement. Our most valuable associates are those we trust but with whom we disagree ... perhaps because they encourage us to refer back to reality in order to better understand, and learn from, the basis of the disagreement.
It also reminds me of the 'scientific method', a key requirement of which is to be sceptical about what we think we know and to hold what we do 'know' as our current best approximation of what there may be to know.

I see an aspect of sampling bias here, similar to the issue of interpreting evolution as "survival of the suvivers" (as opposed to "... of the fittest"), and it goes like this:
Those who succeed to rise up the ranks are those who succeed to rise up the ranks - given the circumstances. Thus, their particular subjective experience is that, obviously, what they do is successful, and rewarded by the environment. Which, in a way, is just an objective truth: as a description of WHAT is, not WHY it is so.

Looking back, they can see (interpret) their own attitudes, beliefs, actions as reasons for past success and recipies for future success. Let's call that learning? Empiricism?

Yet I still don't see a reason to create a belief system around the issue of "leadership"? If what I read about history is true, there were (and are) times (and places) where "being a leader" was just accepted/interpreted as a particular role (given by god, fate, ...), without making noise. Or you could contemplate it as an emergent property of the social interactions.

Anyway: most of us are infected by the "leader" meme - the idea that such a thing "exists" and is worth mentioning at all. And that it can be good or bad or too little or too much. (Hubris would then be: too much of a good thing - if you want accept the conditions at all).

Imagine: even I received Ken Blanchard's "heart of a leader" as part of a recent "training" (I assume people reading this blog will see the irony - I mentioned it to others who fail to see the contradiction).

I read it, but these pious secular trivialities need an antidote. I think I should re-read ice-cold Niklas Luhman's "social systems".

Just to work against my own hubris?

Re-reading my commment, I think I should add:
I'm German, and we may have very particular issues with "Führer" (leader), which may not resonate with everyone.

Dave Snowden [TypeKey Profile Page]:

POSTED ON BEHALF OF STEVE FREEMAN

There was an article in the HBR a year or two ago on over-optimism in management. They pointed out that there is a golden class of manager who gets selected by the gods (i.e. someone very senior) early on in their career. After that everything just works because all the competent people around them make sure that their projects succeed in an attempt to please the big boss by proxy. The golden manager rockets through the organisation, never realising why everything just works. If they're lucky, their real abilities will never be tested.

Jon Husband:

You may know of Art Kleiner's most recent (??) book titled "Who Really Matters: The Core Group Theory of Power, Privilege, Success" ... I think it must delve more deeply into the over-optimism and effectivvely the lack of much challenging input from people outide of core groups in organizations.

http://www.well.com/user/art/WRMadvpraisecomments.html

With respect to most of Core Group Theory, my feedback / opinion is similar to that of Arie de Geus:

" It places fashionable subjects like the Balanced Scorecard and the present fad to run organisations by means of elaborate targets in a sharp spotlight where it says that these are the means "to help the organisation perform well enough to make it through the day without overtaxing the attention of the people in control."

icanpress:

An interesting read Dave, as are the associated comments.

I remain frequently astounded at the level of hubris that is exhibited by leaders in my own organization, mostly represented by a "this is how it will be done" type attitude. What's most enlightening (OK, intriguing) is that this frequently comes on the heels of consensus input. It would appear that it is also supported by the leader's close apparatchiks, who, failing to think for themselves, or even dare challenge the leader, fall into the trap of parroting with an annoying level of sincerity, that which is now the 'party line'.

As a people manager myself, I am highly cognisant of my place of influence (the word control rarely makes it's way past my lips) in a complex environment. I read my success as that of a direct reflection of the team that I have "influenced", and deflect all recognition to them - mostly to keep myself humble.

One of the things that does puzzle me that I'm hoping someone can help with is this....during times of intense pressure, turmoil, uncertainty or flux, the values that drive an organization (perhaps call them "peace time values" for want of a better descriptor) seem to evaporate, and the hubris of a leader or group of leaders becomes accentuated. The principles behind the values are lost, leaving employees confused over who or what they should really believe and follow.

Is there a surival instinct at play here? That is, do leaders abandon the values that they attempt to guide an organization by on a daily basis, in favour of their own hubris-driven agenda? I have seen this so many times, and rarely does the "business" object to or admonish the leader, often times upholding their actions as "inspirational". Why does this happen in complex organizations?

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