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    <title>Cognitive Edge</title>
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    <updated>2010-08-31T08:50:44Z</updated>
    <subtitle>Headquartered in Singapore, Cognitive Edge Pte Ltd was created in 2006 to take on the work originally initiated in IBM as the Cynefin Centre for Organisational Complexity.</subtitle>
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<entry>
    <title>Of Builders&apos; Tea</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/of_builders_tea.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=2005" title="Of Builders' Tea" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.2005</id>
    
    <published>2010-08-30T20:56:13Z</published>
    <updated>2010-08-31T08:50:44Z</updated>
    
    <summary>Having resolved last week to get various aspects of my life in some semblance of order I planned the bank holiday weekend on a three day schedule of garage, loft and study. In practice the garage alone has taken all...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Trivia" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>Having resolved last week to get various aspects of my life in some semblance of order I planned the bank holiday weekend on a three day schedule of garage, loft and study. In practice the garage alone has taken all three days and its not complete as I awaiting delivery of a rack to allow me to mount the bikes <i>double-decker</i> on one wall. It's been three long days starting at around 0830 and finishing at dusk. About half way through I realised that I was drinking copious cups of tea, and I mean proper builders tea: English breakfast, strong brewed with milk in a large mug. &nbsp;&nbsp;</p>
<p>Now I normally never drink this essentially British drink. , Americano (I regard my home expresso machine as more important than the Aga) or various types of chinese tea, or Rooibos are my normal fare. However there is something about working with tools that engenders a need, that and Radio 4 on the portable radio. I rewired two houses and installed central heating in one, all to tea and Radio 4 not to mention more bookshelves, cupboards and kitchen furniture than I care to think about over four houses. Its a ritual, and sharing tea breaks with the Thatcher just adds to that sense of comfort. &nbsp;&nbsp;</p>
<p>Its not the only link of a particular tea to a particular context, I wrote my thesis to Green Tea and Wagner; my O and A levels were fueled by Vimto, Most articles end up with a late night marathon fueled by <a href="http://www.welsh-whisky.co.uk/">Penderyn</a>. For a Rugby match there is no substitute for the greatest beer of all time, <a href="http://www.sabrain.com/beers/draught/cask-beers/dark">Brains Dark</a>. Late night or for all round thirst quenching ability a quart of 1% milk. For reading in the garden in summer, Pimms with lots of fruit. Then of course for all plane journeys at whatever time of day if the flight is for two hours of more, a Gin and Tonic is unsurpassed.</p>
<p>Note - before and after pictures below, with the full sequence available <a href="http://www.flickr.com/photos/58554451@N00/4944745588/in/photostream/">here</a>; the most important aspect is missing, that needs a post in its own right, its the story of my father's workbench now installed.</p>
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        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/DSCN0273.jpg" width="300" height="225" alt="DSCN0273.JPG" style="float:left; margin-top:0px; margin-right:0px; margin-bottom:0px; margin-left:0px;" /> <img src="http://www.cognitive-edge.com/blogs/dave/DSCN0276.jpg" width="300" height="225" alt="DSCN0276.JPG" style="float:right; margin-top:0px; margin-right:0px; margin-bottom:0px; margin-left:0px;" /></p>
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    </content>
</entry>
<entry>
    <title>The Kings Arms</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/the_kings_arms.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1996" title="The Kings Arms" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1996</id>
    
    <published>2010-08-26T20:39:13Z</published>
    <updated>2010-08-26T20:58:29Z</updated>
    
    <summary> To Oxford today for a series of meetings. Firstly more work on the use of SenseMaker® as a new way to incorporate larger volumes of people in scenario planning and also moving that planning from a linear staccato process...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Musings" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/DSCN0267.jpg" width="190" height="253" alt="DSCN0267.JPG" style="float:left; margin-top:0px; margin-right:5px; margin-bottom:5px; margin-left:0px;" /> To Oxford today for a series of meetings. Firstly more work on the use of SenseMaker® as a new way to incorporate larger volumes of people in scenario planning and also moving that planning from a linear staccato process to a continuous one linking strategy with operations. I also started to see ways in which we could create a Delphi method variant which does not close off so many options. I had the afternoon free before an evening meeting/briefing on impact measurement and knowledge management in the health Service. So I indulged myself with an extended (and expensive) visit to Blackwells to pick up some interesting books on aesthetics. Lunch was in the Kings Arms pictured below. Back in the 70s I used to come to Oxford to meet with Herbert McCabe OP in Blackfriars (pictured), then it would be off to the Kings Arms to meet up with Terry Eagleton and Giles (another Dominican who gave evidence for the defense in the Oz trial) who were all working with Slant at the time. Herbert was an inspiration and had a profound influence on many people who wanted to think radically about the world and our role in it. A Thomist scholar of repute who was also a marxist, a priest and a considerable wit, Herbert was one of those larger than life characters who you meet from time to time and who make a lasting intellectual impression.</p>
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        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/DSCN0266.jpg" align="right" width="250" height="187" alt="DSCN0266.JPG" style="float:right; margin-top:5px; margin-right:0px; margin-left:5px;" />I say in the corner of the Kings Arms skimming through the new books and reflecting on how things had changed in the last thirty years. I was also thinking about how different those conversations would have been if we had been aware of the complexity and cognitive science discoveries which were around the corner. A lot of the debates we had then about social process would have been transformed by concepts of coevolution and emergence. One of these days if I get the time and space (and live long enough) I want to go back and look at how we can rethink political engagement using complexity theory as an informing concept rather than the tweedledum and tweedledee of market mechanisms of labour theory of value.</p>
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    </content>
</entry>
<entry>
    <title>Straw, reed and willow</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/straw_reed_and_willow.php" />
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    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1992</id>
    
    <published>2010-08-25T16:17:39Z</published>
    <updated>2010-08-25T16:25:32Z</updated>
    
    <summary>I&apos;ve had a stressful week with several work projects, compounded by issues for/with spouse, children and Her Majesty&apos;s Inspector of Taxes which have taken me away from the blog. I&apos;m pleased to say that those problems which could be solved...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Musings" />
            <category term="Trivia" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/Screen%20shot%202010-08-25%20at%2016.53.34.png" width="305" height="206" alt="Screen shot 2010-08-25 at 16.53.34.png" style="float:left; margin-top:0px; margin-right:5px; margin-bottom:5px; margin-left:0px;" />I've had a stressful week with several work projects, compounded by issues for/with spouse, children and Her Majesty's Inspector of Taxes which have taken me away from the blog. I'm pleased to say that those problems which could be solved have been solved and those problems which cannot are at least stable. At the same time the thatcher arrived. For those who don't know our house is a thatched cottage which sounds romantic but is also expensive to maintain. We've lived here for over twenty years now and have had to redo the ridge once, but we are now at the point when you have to re-thatch. You can see why if you look at the picture to the left which is three feet to the left of the fresh new thatch in the picture to the right.</p>
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        <![CDATA[<p>Now you have to book thatchers a year in advance at least, if you want a good one. The difference between a good and bad thatcher can be ten years life for your roof. It's also a real pleasure to watch them at work. It's one of the fe remaining craft skills with ancient tools and materials. There is a real rhythm to the thatchers work as the bundles of wheat/reed mix are stacked and thumped into position and tied back with straw and secured with hand cut willow pegs. Conversations over coffee and tea with thatchers are also interesting. I've known a few over the years and they are generally reflective and narrative rich. Yesterday we talked about carpentry and thatching, the pleasure of working with materials. Today it was all about rugby (he was a fly half I was a number 7) both in the past and the present. Tomorrow I am off to Oxford University, but there will be as much wisdom on the scaffolding outside my house.</p>
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    </content>
</entry>
<entry>
    <title>Still wondering why</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/still_wondering_why.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1985" title="Still wondering why" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1985</id>
    
    <published>2010-08-18T21:11:43Z</published>
    <updated>2010-08-18T21:30:15Z</updated>
    
    <summary><![CDATA[ I watched Rabbit Proof Fence with the children tonight (well at 18 &amp; 21 children no longer). It is one of those films that everyone needs to watch. The story of the abduction of "half breed" children from their...]]></summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Reflections" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/Screen%20shot%202010-08-18%20at%2022.02.02.png" width="305" height="217" alt="Screen shot 2010-08-18 at 22.02.02.png" style="float:left; margin-right:5px; margin-bottom:5px; padding-bottom:10px;" /> I watched <a href="http://www.imdb.com/title/tt0252444/">Rabbit Proof Fence</a> with the children tonight (well at 18 &amp; 21 children no longer). It is one of those films that everyone needs to watch. The story of the abduction of "half breed" children from their families in order to breed them back to pure white over three generations (see picture). The abductions continued until 1972 which shocked Huw &amp; Eleanor. It was the year I went up to university and while I was more that aware of the situation in South Africa (I was an active member of the Anti-Aparthite movement) my generation had no idea of what was happening to the indigenous population of Australia. From the late seventies I started to be aware of the scale of the issue, initially around land rights in the Northern Territories when I was with the <a href="http://www.wscfglobal.org/">WSCF</a>, at that time a radical organisation. What I never understood, and still don't is why it didn't get the same level of attention.</p>
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</entry>
<entry>
    <title>Thinking back to my MBA</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/thinking_back_to_my_mba.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1982" title="Thinking back to my MBA" />
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    <published>2010-08-17T20:10:18Z</published>
    <updated>2010-08-19T10:00:49Z</updated>
    
    <summary> To Middlesex University today for a startup meeting on the use of SenseMaker® to understand student experience. The idea is to capture micro-narratives from students before they join about their expectations. Then through the first year to allow not...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Reflections" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/DSCN0222.jpg" width="190" height="142" alt="DSCN0222.JPG" style="float:left; margin-right:5px; margin-bottom:5px;" /> To Middlesex University today for a startup meeting on the use of SenseMaker® to understand student experience. The idea is to capture micro-narratives from students before they join about their expectations. Then through the first year to allow not only research and reporting how their experience of education, but also to create fast feed back loops so that minor problems can be handled before they become major, and opportunities are seized and used as soon as they become visible. The other big idea here is to allow students access to the raw narrative. its much easier to solve problems if you have access to the stories of other people like you and how they handle them. Todays session with a group of students and staff confirmed something I have long known, namely that people don't talk about problems and solutions in different categories and at different times. Rather they jumble them up, often coming up with the solution as they talk about the problem. The capture system will reflect this messy coherence. It is going to be an interesting project which will start in a few weeks time before the new term and will report back as it develops and as I am allowed!</p>
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        <![CDATA[<p>It was a bit of a sentimental trip for me. I went into one building a few years ago to deliver a lecture, but the last time I spent anytime was the graduation ceremony for my MBA back in the 80s. For three years I had turned up every Tuesday and Thursday evening (well to be honest sometimes by proxy) for three years. I was working in Sunbury-on Thames and living in St Albans so the walk up to the college from Hendon station was too familiar (I had a 1.75 hour commute in those days). My specialization was Financial Management, it may surprise some of you but I was on a career track to be Financial Director at the time and had already made it to the level below. As Development Accountant I was responsible for statutory accounting, treasury and computer systems (and in those days computer systems were real computer systems especially when I was gradually replacing a manual ledger system).</p>
<p>One thing the MBA did was to broaden my horizons, so when I started to see the early signs of failure (there are many advantages to being in Finance, for one thing, when you stop or delay payments to key suppliers you realise things are going wrong) I went out into the world a a trained accountant with computer skills - in the early 1980s that was a rare combination. That got me into Decision Support Systems, then Logistics followed by Strategic Marketing and finally the quasi-research role within IBM after they took over the company.</p>
<p>Now the building itself has changed. If you look at the picture you see that the old square in the main building which used to be grass with a sundial or fountain (I can't remember which) in the middle, is now a glassed in auditorium and a social hub.. I paraded there in my masters gown many years ago. The family appreciated that, they didn't get the chance when I got my first degree as at the time of the ceremony I was still expelled for revolutionary activity as one of the Lancaster 25, but that is a story for another day. Its not only the building which has changed. Back when I started it was the first part time MBA in the country and a pioneering one. There were few if any cases. We did the basics of commercial law, accounting, marketing, statistcs and strategy in year one. Then for the next two years we did our specialist subject (I can still work the capital asset pricing model in my sleep, but it is now a nightmare) and in parallel wrote a full thesis. Mine was on decision support systems and at the time I was one of the very few people in the country who actually knew what they were! It gave me a great advantage over my supervisor and a great excuse to avoid any survey type analysis instead I combined phronesis and sohia, I reflected on the work I was doing and positioned it with a theoretical framework.</p>
<p>The other great thing was the work group we formed to cover lectures, help each other out with essays and generally provide support. Russell, Gill, Stavros and myself were a great team - we won the management game on the two week residential in year two. Also for several years afterwards we got together every year. We all came from very different backgrounds and challenged each other in the right way. Together we worked with the University to get the MBA accredited by the AMBA and were the first University to get that. In most of the lectures one of us generally knew more about the subject than the lecturer which is always healthy at post-graduate level.</p>
<p>I look at modern MBAs in a poor light given this experience. They are too expensive, too structured and too <i>me to</i> which is silly. A small University will always find it difficult to compete with the big players by doing the same thing, you compete by doing things differently. Middlesex did that back in the 80s, it would be nice if our project helped them do the same thing again in the future.</p><br />
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<entry>
    <title>Flirting with danger</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/flirting_with_danger.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1979" title="Flirting with danger" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1979</id>
    
    <published>2010-08-16T21:45:48Z</published>
    <updated>2010-08-16T23:47:21Z</updated>
    
    <summary>An interesting post on Anthropology in Practice speculates on why we like spicy food. The preference for sweet things is linked to the fruit, carbohydrates and energy. But if that is the case why do we like pepper? The author...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Musings" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>An interesting <a href="http://www.anthropologyinpractice.com/2010/07/why-do-some-like-it-hot.html?utm_source=feedburner&amp;utm_medium=feed&amp;utm_campaign=Feed%3A+AnthropologyInPractice+%28Anthropology+in+Practice%29">post</a> on Anthropology in Practice speculates on why we like spicy food. The preference for sweet things is linked to the fruit, carbohydrates and energy. But if that is the case why do we like pepper? The author speculates that it may be medicinal, but if that was the case then cod live oil would be a condiment. A more interesting idea from Rozin (reference in the link) suggests that the taste of pepper allows us to think we are doing things without any real repercussions, to quote: <i>Humans seem to enjoy situations in which their bodies warn them of danger but they know they are really OK</i>. OK I can buy that, but we also eat and drink foods which we know will do us harm. I am getting to the age where I have to think twice before a strong curry, but I will still take the consequences. Ditto my great sin which is ice cream.</p>
<p>At another level look at the growth in extreme sports; the way that humans take on challenges such as climbing Everest without Oxygen; Rugby Union prop forwards at international level know they are condemning themselves to Arthritis in their 40s if not earlier. We go to the edges and beyond with great ease and frequently go beyond them. The idea of the noble cause and the hopeless last stand enter our myths. To life at the edge is to create possibilities beyond the edge and maybe that is the evolutionary driver.</p>
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<entry>
    <title>A thought</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/a_thought.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1978" title="A thought" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1978</id>
    
    <published>2010-08-15T20:56:56Z</published>
    <updated>2010-08-15T20:58:08Z</updated>
    
    <summary>I can know something, I can understand something but do I appreciate the implications?
</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Trivia" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>I can know something, I can understand something but do I appreciate the implications?</p>
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    </content>
</entry>
<entry>
    <title>Flotsam and Jetsam </title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/flotsam_and_jetsam.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1976" title="Flotsam and Jetsam " />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1976</id>
    
    <published>2010-08-14T20:30:08Z</published>
    <updated>2010-08-14T20:46:49Z</updated>
    
    <summary>You know an airport lounge is a strange place. I&apos;m stuck in Toronto again for four hours between a flight from Washington and one to London. We&apos;ve got the normal range of drinks and some dried out pasta with over...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>You know an airport lounge is a strange place. I'm stuck in Toronto again for four hours between a flight from Washington and one to London. We've got the normal range of drinks and some dried out pasta with over sweet sauces plus the odd packet of crisps. There are some worn out children slumped in one corner and and overactive group on a sugar high in the <i>Salle des enfants</i>. Opposite s someone suffering from terminal depression (well that is how he looks to me). Behind I have a couple running through a well rehearsed routine of indifference responding to continuous nagging. I've managed to get rid of the woman who wanted to tell me her life story, she has just moved over the Mr Depression so that might work out. To my right three people have been asleep on the floor for the past hour and one can only hope they haven't missed their flight, but the tattoos are sufficient intimidation for me not to risk waking them up to check. Given it is the weekend we have a mix of holiday makers in shorts and few business travelers who had to stay too late on Friday to make it back that night (I am in that category). Of the laptops visible Mac dominates (increasingly the case). Multiple screens display CNN without the sound, and one can only be depressed by the intolerance of the <a href="http://www.guardian.co.uk/world/2010/aug/14/barack-obama-ground-zero-mosque">mosque controversy</a>. Another hour and I will pack up and stagger down to the gate hoping against hope for an upgrade the chance to sleep, perchance not to dream.</p>
<p>The airport lounge is the new Limbo, a loose collection of people only united by a state of sin, not yet assigned to the hell. Infants as yet unbaptised, good people awaiting redemption is possible, and those being cleansed of sin in preparation for a better place.</p>
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<entry>
    <title>...an inescapable network of mutuality</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/an_inescapable_network_of_mutu.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1974" title="...an inescapable network of mutuality" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1974</id>
    
    <published>2010-08-13T21:42:07Z</published>
    <updated>2010-08-14T10:47:46Z</updated>
    
    <summary> Washington DC today, and an all day session with Global Giving who have been running a project with SenseMaker® for the development sector. The project involved gathering several thousand self-signified micro-narratives in Africa, often in areas with no access...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Reflections" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/DSCN0220.jpg" width="305" height="85" alt="DSCN0220.JPG" style="float:left; margin-right:5px; margin-bottom:5px; padding-bottom:10px;" /> Washington DC today, and an all day session with <a href="http://www.google.com/aclk?sa=l&amp;ai=Caoy-oeRlTPGWEtaZlQf6kMimCLWKkGLv4MSAB_HFxAcIABABILlUUOzs5O0FYMmGo4fUo4AQoAHv0oH3A8gBAaoEIU_QC8-7mtfXAUbNLpN__nxI1_3DGFSQ7-MO-mrIxDlzfIAFkE4&amp;sig=AGiWqtz-DW8ntZJMGeEiiDn98mAQkQ4PnQ&amp;adurl=http://rover.ebay.com/rover/1/711-42618-2056-0/2%3Fmpre%3Dhttp%253A%252F%252Fwww.globalgiving.com%252F%26keyword%3Dgiving%26crlp%3D1821518013_393167%26adgroup_id%3D803263683%26MT_ID%3D69%26tt_encode%3Draw">Global Giving</a> who have been running a project with SenseMaker® for the development sector. The project involved gathering several thousand self-signified micro-narratives in Africa, often in areas with no access to technology. the inventiveness with which they tackled the problems is outstanding. Today was the first review of the results and planning for the next phase which should move to continuous capturing and potentially impact measurement. We have some very exciting discussions around the potential for empowerment in knowledge flow and project creation that could be enabled as we develop practice here. &nbsp;&nbsp;</p>
<p><a href="http://www.youtube.com/watch?v=ZV-lcTuUawc">This</a> video shows the process in part. The quote by the way, which I love, is from the wall of the meeting room and provides a context to the importance of this work. It's not just SenseMaker® that is attracting attention in the Development Community, there is also a growing interest in Cynefin framework. <a href="http://go2.wordpress.com/?id=725X1342&amp;site=lindaraftree.wordpress.com&amp;url=http%3A%2F%2Fmorealtitude.wordpress.com%2F2010%2F07%2F08%2Fembracing-the-chaotic-cynefin-and-humanitarian-response%2F&amp;sref=http%3A%2F%2Flindaraftree.wordpress.com%2F">This</a> blog for example has created a small tweet storm in its own right.</p>
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    </content>
</entry>
<entry>
    <title>One wonders ...</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/one_wonders.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1973" title="One wonders ..." />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1973</id>
    
    <published>2010-08-12T21:08:13Z</published>
    <updated>2010-08-13T00:14:03Z</updated>
    
    <summary>So I am sitting in the lounge at Toronto airport waiting for a flight to Washington. Behind me a fellow passenger is phoning around her credit card companies to tell them she is going to the US and will use...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Trivia" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>So I am sitting in the lounge at Toronto airport waiting for a flight to Washington. Behind me a fellow passenger is phoning around her credit card companies to tell them she is going to the US and will use her credit cards. In each case she is listed her full number, data of birth and all the normal identification material. Were I so inclined this could be very useful information. To my right an Executive from a major consultancy firm is writing in plain view a proposal which includes layoff plans for a US corporation. I've also in the last hour overheard conversations relating to promotions, sales, deals etc. etc. I remember several years and two employers ago traveling on the train up to Bradford and sitting next to a rival bid team discussing their entire sales strategy for an outsourcing bid; I simply sat and took notes. Are people simply not aware that there are other people near them?</p>
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    </content>
</entry>
<entry>
    <title>The thin red line</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/the_thin_red_line.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1971" title="The thin red line" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1971</id>
    
    <published>2010-08-11T21:15:48Z</published>
    <updated>2010-08-12T01:28:12Z</updated>
    
    <summary> For the last two days I have taken advantage of too longish drives (Montreal to Ottawa on Tuesday, then Ottawa too Oshawa today) to pick up on a couple of historical sites related to the war of 1812 and...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Great places" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/DSCN0213_2.jpg" width="305" height="108" alt="DSCN0213_2.JPG" style="float:left; margin-top:0px; margin-right:5px; margin-bottom:5px; margin-left:0px;" /> For the last two days I have taken advantage of too longish drives (Montreal to Ottawa on Tuesday, then Ottawa too Oshawa today) to pick up on a couple of historical sites related to the war of 1812 and its consequences. That meant Fort Lennox on Tuesday and Fort Henry today. Unfortunately time didn't allow me to take the scenic door on the Quebec side of the river to Ottawa or the Loyalist Parkway today. I've been reading up on the war of 1812 over the last couple of years and aspects of it are both fascinating and depressing. The needless provocations, the total betrayal of Native Americans by the British in the Treaty of Ghent, French Canadian loyalty to the Crown and the whole catalogue of accidents that affected the outcome. Its also one of the great <i>What Ifs</i> of history; what would have happened by Wellington had taken the Peninsular War Army to the Americas? As it was the escape of Napoleon prevented that particular event.</p>
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        <![CDATA[<p>As an added bonus at Fort Henry I arrived in time to see an hour long parade in which various battlefield drills were enacted with great seriousness by students in residence for the summer. The thin red line reenacted above, the famous anti-cavalry square (see below) and a whole range of drillings including a full firing of the cannon really brought things to life (or possibly death). Its one of the upsides of a life of travel, you do get to see things. I'm also pleased with my new Nikon camera. I left the SLR at home as a result of <i>certain people</i> tidying things up, but I used that as an excuse to get a small digital that can stay permanently in the bag, and is easier to carry around. I've been pleasantly surprised with the quality of the pictures, especially in poor light conditions. More photos, including the complete cannon firing sequence on the Flickr stream.<img src="http://www.cognitive-edge.com/blogs/dave/DSCN0217.jpg" width="480" height="360" alt="DSCN0217.JPG" style="margin-top:5px; margin-bottom:5px; margin-left:5px;" /></p>
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    </content>
</entry>
<entry>
    <title>on partial knowledge</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/on_partial_knowledge.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1970" title="on partial knowledge" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1970</id>
    
    <published>2010-08-10T21:22:51Z</published>
    <updated>2010-08-11T09:32:06Z</updated>
    
    <summary> Yesterday was my final one at the Academy as I need to get down to Ottawa tomorrow before moving onto Oshawa and Washington. I finally return to the UK at the weekend. I started the day with a session...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Polemic" />
            <category term="conference blogs" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><br />
<img src="http://www.cognitive-edge.com/blogs/dave/201008111027.jpg" width="190" height="157" alt="201008111027.jpg" style="float:left; margin-top:0px; margin-right:5px; margin-bottom:5px; margin-left:0px;" /> Yesterday was my final one at the Academy as I need to get down to Ottawa tomorrow before moving onto Oshawa and Washington. I finally return to the UK at the weekend. I started the day with a session on <i>ethics</i> in management and moved onto <i>exaptation</i> and <i>knowledge management</i> by way of a failed attempt to get in on another Mintzburg session and a bit of tourism around two Cathedrals (see photostream for results). The session on ethics was interesting as there was some attempt to involve philosophy. That said, creating a triangle between Aristotle, Kant and Mill and claiming that as a full representation indicates that there is some way to go. More on <i>ethics</i> and <i>exaptation</i> later, they require more substantive posts and need more time than I have today after a long drive.</p>
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        <![CDATA[<p>The knowledge management session worried me. There was one interesting paper describing the way in which statistics and narratives had been used (and abused) in an Australian Government report on how older people gain/retain employment. It showed how non-experts were forced into recounting their stories in giving evidence, but were not permitted to present statistical evidence, in effect made subjects not participants. Their stories were then taken up and distorted in subsequent discussions, but the official language of the final report was all stats. For me it pointed up the way in which anecdotal knowledge is often restricted to folk knowledge, or the raw discourse of the <i><b>subjects</b></i> of research or political action. In contrast the language of power is the language of statistics and that is reserved for the elite who also interpret the narrative to satisfy their needs for authenticity. Our work which links numbers to anecdotal material has the potential to allow the research subject to regain power of interpretation, and thus distribute the power of evidence based reasoning.</p>
<p>The final paper in the session illustrated one of the main dangers of statistics. The mathematics was wonderfully impressive, columns of figures and formulae all to "prove" that outsourcing outside the country is more effective that doing it within your country. Now that was a bold conclusion, backed up with all the authority of numbers. However the work was only done in one country (France) in one period (a part of a life cycle) and with no differentiation between industry sectors. The only evidence used was French Government reports. Impressive maths, but irrelevant conclusions in consequence. Too much so called <b>objective</b> research is like that.</p>
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    </content>
</entry>
<entry>
    <title>Management Education</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/management_education.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1968" title="Management Education" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1968</id>
    
    <published>2010-08-09T21:28:29Z</published>
    <updated>2010-08-10T13:35:23Z</updated>
    
    <summary>Sunday was Henry Mintzburg day at the AoM with two sessions involving the master. The AoM organising committee really deserve a slating for the location of the sessions. People were sat on the floor and in the corridor outside the...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Musings" />
            <category term="conference blogs" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>Sunday was Henry Mintzburg day at the AoM with two sessions involving the master. The AoM organising committee really deserve a slating for the location of the sessions. People were sat on the floor and in the corridor outside the room. It doesn't take much intelligence to realise that a session involving such a major figure needs a bigger room. The error is compounded by the first sentence of p32 of the summary guide which says: <i>Encounter an overflow crowd at an Academy of Management annual meeting, and the chances are good that the session in question will include Henry Mintzberg</i>. It is bad enough to be caught our by unexpected demand, but to fail to plan for expected demand strikes me as a poor advert for management science.</p>
<p>Rant over, the main subject was the role and purpose of management education. Now there were some <i>angels on the heads of pins</i> discussions about whether you should be a business school or a management school. However the essence was a debate over management as a practice or as theory. On one side (and the Dean of UCL represents an extreme here) was the argument that you could rehearse people through simulation and case studies to prepare them for practice. Opposing that was Henry who argued that management was a practice. We had a supporting cast of presenters that included a sociologist arguing to some effect that we should teach multiple forms of organisation including collectives etc. You knew he was a sociologist by the way as everything was interpreted in terms of power, its an unhealthy obsession of the discipline to my way of thinking.</p>
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        <![CDATA[<p>There was one very memorable quote from Henry (he used it in all three sessions I attended but it was still good), who said that George Bush treated Iraq like it was a case study except he didn't read the case. He is of course the only President with an MBA.</p>
<p>Filtering through the various ideas, examples and rhetoric, by take would be:</p>
<ul>
  <li>No one should really do an MBA until they have management experience , practice needs to inform the learning. I remember on my own MBA (many years ago) everyone was a manager, and we managed during the three year part time course. The whole think was a lot better as a result.</li>

  <li>The basics of finance, law, OR etc. need to be taught on the basis of providing a common body of knowledge, and ideally there should be considerable overlap between business schools.</li>

  <li>Cases are vastly overrated</li>

  <li>Statistical techniques are vastly overrated</li>

  <li>The net effect of cases and statistics is to create a cadre of anally retentive analytical types with no practical wisdom</li>

  <li>We need to give people a broad education in ideas and how to find more - that means teaching anthropology, philosophy and other humanities to increase the diversity of material that the managers will have in their future lives</li>

  <li>I still like the use of a real thesis as part of the final year</li>

  <li>Full time MBAs are a bad thing, periods of study or part time work would keep people rooted in practice.</li>

  <li>Management consultants should not be allowed by law to employ people with a BA in business studies followed by an MBA, much of the evil of consultancy practice would be avoided in consequence</li>

  <li>Management scientists need to reflect on Warren Bennis's famous suggestion that they all suffer from <i>Physics Envy.</i></li>
</ul>
<p>If we can get really combine practice and theory it will be a good thing, but with some honorable exceptions I didn't see many signs.</p?
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    </content>
</entry>
<entry>
    <title>Oh please ....</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/oh_please.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1965" title="Oh please ...." />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1965</id>
    
    <published>2010-08-08T20:58:49Z</published>
    <updated>2010-08-08T21:02:18Z</updated>
    
    <summary>Two long sessions to day on the future of management education, on the subject of which I will post on over the rest of the week - a lot of material to record and summarise. However one statement on the...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Polemic" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p>Two long sessions to day on the future of management education, on the subject of which I will post on over the rest of the week - a lot of material to record and summarise. However one statement on the panel this afternoon really irritated me. The Dean of UCLA said that Management Schools were providing the modern equivalent of a liberal arts education. She suggested that English, History and Philosophy majors might disagree with her. Well this Philosophy major not only disagrees he is appalled. In ideological terms most management schools provide not a liberal education, but a neo-liberal indoctrination program.</p>
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    </content>
</entry>
<entry>
    <title>Power laws &amp; abductive research</title>
    <link rel="alternate" type="text/html" href="http://www.cognitive-edge.com/blogs/dave/2010/08/power_laws_abductive_research.php" />
    <link rel="service.edit" type="application/atom+xml" href="http://www.cognitive-edge.com/cgi-bin/mt-atom.cgi/weblog/blog_id=1/entry_id=1964" title="Power laws &amp; abductive research" />
    <id>tag:www.cognitive-edge.com,2010:/blogs/dave//1.1964</id>
    
    <published>2010-08-08T20:44:46Z</published>
    <updated>2010-08-08T21:03:26Z</updated>
    
    <summary> I promised a more substantive post about our Friday session at the AoM on new forms of research, and I want to do it by summarising aspects of Max Boisot&apos;s final presentation, which did an excellent point of putting...</summary>
    <author>
        <name>Dave Snowden</name>
        <uri>http://www.cognitive-edge.com</uri>
    </author>
            <category term="Reflections" />
            <category term="conference blogs" />
    
    <content type="html" xml:lang="en" xml:base="http://www.cognitive-edge.com/blogs/dave/">
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/Screen%20shot%202010-08-08%20at%2014.54.43.png" width="190" height="175" alt="Screen shot 2010-08-08 at 14.54.43.png" style="float:right; margin-top:0px; margin-right:5px; margin-bottom:5px; margin-left:0px;" /> I promised a more substantive post about our Friday session at the AoM on new forms of research, and I want to do it by summarising aspects of Max Boisot's final presentation, which did an excellent point of putting everything in context. He neatly summed up the three types of inference in this picture.</p>
<ul>
  <li><b><i><font color="#92241D">Deduction</font></i></b> (show as the small dark dots) which delivers certainty and is based on logic.</li>

  <li><b><i><font color="#92241D">Induction</font></i></b> (blue areas) which delivers probability and is based on repeatable events</li>

  <li><b><i><font color="#92241D">Abduction</font></i></b> (the wider turquoise area) which delivers plausibility and is based on coherence with prior experience.</li>
</ul>
<p>He rightly headed the slide <i>Complements, not alternatives</i>. Abductive techniques (and SenseMaker® is an example of a tool to support such an approach) are in effect means of generating coherent hypotheses under conditions of uncertainty. The <b><i>coherence</i></b> word is key here, just because we don't know everything it doesn't mean that all ideas have equal value. Creationism for example remains incoherent to the facts, while evolution is coherent, even if it doesn't account for everything and still contains errors. In complexity based strategy coherence is a key test for each <i>safe-fail</i> experiment.</p>]]>
        <![CDATA[<p><img src="http://www.cognitive-edge.com/blogs/dave/Screen%20shot%202010-08-08%20at%2015.18.01.png" width="250" height="623" alt="Screen shot 2010-08-08 at 15.18.01.png" style="margin-top: 5px; margin-bottom: 5px; margin-right: 0px; margin-left: 5px; padding-right: 0px; float: right;" name="Screen%20shot%202010-08-08%20at%2015.18.01.png" />Before he reached that point Max had built a highly coherent narrative around the idea of dots and linkages. I've shown the whole sequence on the right. Dots here are events, and the way we join things up is by narrative. We make sense of the world by explaining connections between things, the patterns that form from the dots and the linkages. Its simplified here of course with only four dots, as the dots increase the number of possible linkages increase. With four dots there are six linkages and sixty four possible patterns, if we go up to 10 dots then there are 45 links and 35,184,370,000,000 patterns. But we will come back to volume issue later.</p>
<p>In the second slide we see the difference between deduction and induction. With deduction there is only possible answer, it can be computed. With induction we can predict a range of events based on what we already see. The trouble is that the world is not always this simple. In practice (slide 3) we have inconclusive patterns and its all too easy to ignore events and linkages that do't fit the patterns of our expectation.</p>
<p>Abduction on the other hand (slide 4) is all about choosing between different narratives, or allowing competing narratives to run in practice to test for coherence, another way of saying safe-fail experimentation.</p>
<p>Now this leads us on to the integration of this with the whole <a href="http://www.cognitive-edge.com/blogs/dave/2010/01/elephants_fleas_and_the_city_o.php">power law</a> concept. Most risk is assessed on the basis of a normal or Gaussian world in which means make sense and events that fall beyond a certain number of standard deviations can be ignored. However in nature if we plot a log scale of frequency against size then we get a power law as shown in the picture below. Also known as a Pareto distribution here was have to account for the fact that events which are outliers in a Gaussian world tend to have a higher probability given the fat tail of a Pareto distribution, we can't afford to ignore them, but we are dealing with small sample sizes which reduce the value of induction.</p>
<p>Max's integrative slide shows this progression from the world of Gassian distributions that dominate business school thinking, to the more uncertain Paretian world in which we are dealing with higher levels of uncertainty.</p>
<p>Max's conclusions (with some paraphrasing on my part) were:</p>
<ul>
  <li>We have to match the inferential strategy we adopt to the level of uncertainty we face.</li>

  <li>Uncertainty is the surface manifestation of complexity at work</li>

  <li>Abduction is the most tentative of the three inferential strategies</li>

  <li>It allows anticipation but not prediction</li>

  <li>In an increasingly complex world we increasingly have to settle for anticipation</li>

  <li style="list-style: none"></li>
</ul>
<p><img src="http://www.cognitive-edge.com/blogs/dave/Screen%20shot%202010-08-08%20at%2021.34.43.png" width="250" height="205" alt="Screen shot 2010-08-08 at 21.34.43.png" style="margin-top: 5px; margin-bottom: 5px; margin-right: 5px; margin-left: 0px; float: left;" name="Screen%20shot%202010-08-08%20at%2021.34.43.png" />Now with SenseMaker® we argue that we can reduce that uncertainty by volume of material and self-signification of that material, i.e. we can make abduction less tentative, but you don't have to accept that argument to get the basic point. The statistical tools currently used in business are inadequate to the levels of uncertainty and complexity that we face.</p>]]>
    </content>
</entry>

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