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The virtual and the real

An ambiguous posting from David Tebbutt a couple of days ago got me thinking. He talks about the way in which the current crop of children are so familiar with the web that they will have problems fitting into the constraints of a formal company culture. There were two nightmare statements there from my perspective. The first is the idea of a nine hour Skype conference call and the second the idea that you can have 800 friends in My Space. Now I have two children, one of who spends far too much time at home on the computer, and the other spends far too much time out of the home. I will not name names as they occasionally look at this blog. At least one will accuse me, with justice of rank hypocrisy given the time I spend on my Powerbook. I refuse to call it a computer as that would confuse it with nasty calculating machines running primitive operating systems.
Small Image It is probably the fact that I am now past fifty, but it got me thinking about the impact of technology on family and community life. It also connected with the latest book I am reading in my current deep immersion in the whole mind-brain identity issue, naturalising epistemology and the implications for human decision making and knowledge management. Those who do not want a wallow in nostalgia should not read on, or possibly skip the next few paragraphs to the sub-heading ENOUGH: you have been warned….

So, back in the 50’s and 60’s when I was growing up life was different. Having a bath once a week was considered middle class, breakfast was porridge covered in full fat milk and sugar plus bacon & eggs with toast and home made marmalade to follow. This was followed by a four two mile walks to and from school in shorts (at 16 you were allowed trousers and if you made prefect a red cap) regardless of the weather; four because we always came home for lunch. This was partly an issue of respectability as school dinners were linked with welfare, but it was also personal. The modern generation have no idea of what outside toilets were like in Welsh schools in those days, especially if you were bright and wanted to avoid the school bully. The winter of 1968 is a fond memory as the snow was six feet deep and finally after conditions of near frost bite we were once driven to school as a special concession; but we had to walk back and my sister fell into a snow hole but that is a story for another day. These days if the forecast says there will be snow all the local schools close down in anticipation. Then we were the first family in my class to get a Shower ….

We thought we were pretty savvy on the technology front. I grew up with the Radio and Childrens’ Hour on the Home Service. Voice only allows the development of an imagination. I first came across Alan Garner’s The Weirdstone of Brisingamen when it was serialised. His retelling of Celtic Legends as fantasy in the modern age have yet to be rivaled and were my introduction to Science Fantasy. David Davies read Kipling’s Just So Stories which are some of the best examples of teaching stories I know (and his voice was magical). We were finally allowed a television when I was 14. Justified as the RSC allowed their sequence of Shakespeare to be shown by the BBC. By the time I got the longed for long trousers we had a video machine that we as children could use but which confused our parents. Star Trek’s split infinative infurated by mother (especially as I did my maths homework while watching it), while Monty Python created a private language that our teachers could not understand. There was a near riot when our Physics teacher, in all innocence said … and now for something completely different. In imitation of Oz a few of us created an illegal school magazine using a cyclostyle machine and a primitive typewriter. We sold out the first edition in an hour before we were hunted down and briefly expelled (the second of my three expulsions from educational establishments at all levels: primary, secondary & University). The Headmaster refused to let us set up a Student’s Union so we elected the same officers to all the school societies and got one de-facto. They wouldn’t let us run social events in the school, so we created a commercial enterprise, using the Town Hall, that made a fortune, which we blew on the end of school party to beat all end of school parties before we went up to University. We had the first ever school computer, using a 300 baud acoustic coupler to the local technical college, and we used it to write a programme to fake our Physics Practical. It had a user input field for desired standard error. Best of all we were told that if we learnt to use a punch card machine we would have a job for life. Mind you the Headmaster showed forsight in getting his Academic Sixth Form to learn typing back in the early 70s.

ENOUGH

Nostalgia wallow over, where I am I going with all this? Well, one take on the virtual life of many a child today is that is just a repeat of what happens with each generation. The young always pick up the latest technology which confuses their parents. Television & Video for me and my generation, the mobile phone and internet for my children. On reflection I think that is a mistake. We moved to a television, but we watched three and then four channels as a family. The programmes we watched were a part of conversation and social interaction. We played on the street, with whoever else was on the street at the time and we learnt to adapt to different people and different attitudes and backgrounds. Our interaction was not virtual, it was physical; it was not restricted to people we wanted to be with, it required us to play (and then work) with people we would not necessarily choose to be with.

Now that is what I am worried about. We know that the last few decades has resulting in an unhealthy focus on understanding through use of an interpretation of the symbolic nature of language, as written text not oral form. Something that was the subject of a previous posting. We are now getting an increasing understanding of human cognition. Its not just about symbol processing and its not just about the brain. As Rockwell’s book ably demonstrates it is about the nervous system, as well as chemical interactions within and without the body. In effect we can now start to argue that consciousness is a distributed in the body and its interactions with the environment. It is no longer a choice between saying that the mind is the brain, or taking up cartesian dualism; there is another alternative.

Now if this is the case, and the next generation are only used to operating in a symbolic virtual world, in which they limit their interactions to like minded social groups (and it is at least arguable that this is happening), what will happen when they enter the world of business? Especially those who are not knowledge workers, who may end up as a different generation of the disenfranchised and potentially the enraged. Worst still what about those who become social workers or doctors? What about those who enter Government without the human interaction with multiple cultures that is disabled by a virtual existence? Computers process symbols well, but if we limit it ourselves in that way then they may well exceed us in intelligence, not because they are, but because we choose to meet them half way.

So the dilemma and the question, to which I have not developed any answer. How do we take advantage of social computing and all it offers, while not degenerating the richness of human intelligence to the poverty of a machine?

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Comments (7)

Peter Stanbridge [TypeKey Profile Page]:

This is a serious issue and I am not sure on an answer either. I agree with your diagnostic and your nostalgic trip illustrates this rather well. It appears as though the philosophy of mind is "coming of age", with current thinkers being much more in tune with holistic but scientifically respectable approaches. I also recommend Alva Noe's "Action in Perception" who also argues strongly for perception being linked to sensorimotor abilities - e.g. "perception is not a process in the brain, but a kind of skilful activity of the body as a whole. We enact our perceptual experience".

Consideration of Noe's and Rockwell's ideas indicates that we cannot divorce mind from the physical world around us, although to go as far as promoting old-fashioned full human interaction (if Noe's and Rockwell's thesis is correct, then it must also apply to those typing on their keyboards inside their bedrooms with their virtual world contained in the software and communication networks) one would need deeper arguments.

But maybe we would do better by framing the dilemma slightly differently, especially as it seems as though virtual worlds are here to stay (in increasingly developed forms).

I don't think that the components of our dilemma (between social computing and real world interaction) are on an equal footing. I don't think we have two equally equal thesis/antithesis for a synthesis along Hegelian lines. I would like to think that the virtual world is completely parasitic on the physical. We need to be committed to forcibly defending human interaction as the key thesis and see how virtual worlds are merely supportive, but without discounting the possibility that virtual worlds are capable of taking the key thesis role if people allow them to. A solution to the dilemma has to do a lot of work!

Supportive roles for virtual worlds are easy to find (as illustrated in a lot of KM books). For example, virtual communication can enhance our interaction with diversity because it enables us to be in touch with groups of people we would otherwise have no access to (many people don't live like you did in Wales and I did in NZ where we had extreme diversity at our back doorstep - for example, if you live in one of those professional class housing estates (suburbs) I've seen in the USA and I'm sure exists all over the UK too).

I also want to be spared the thought of living 9 hour days in virtual worlds of Skype and virtual reality machines (I've been in one and they aren't a substitute for the real thing) but at least blogs have given a way to enhance communication, but as always, it is dependent on a willingness to not only participate, but be open to dialogue and receive criticism.

I wonder if Robert Scoble has considered this in his "Naked Conversations", if anyone has read it?

Dave Snowden [TypeKey Profile Page]:

Excellent posting Peter - lets hope some other people chime in and thanks for remind me that I need to get hold of Noe's book

Dave Snowden [TypeKey Profile Page]:

A great trackback from David referencing an old article in which the last couple of paragraphs use humour to devastating effect! I reproduce them below but recommend the full article

We could recognise the dangers and temper the computerisation of school with 'human studies' lessons.

These could cover basic things like 'meeting people', 'making friends', 'how to disagree without coming to blows', 'how to have a party'... the list is endless. The kids could be dragged away from their computer screens two or three times a week to get a taste of what life without computers might be like. Practical classes could be the highlight of an otherwise sterile week.

Do I exaggerate? I really don't know. Let's just say I'm worried by the way things are going. Like most things taken in moderation, computers can be good for you, but taken to excess they could easily ruin a life. I wonder how long it will be before an irate adult decides to sue a computer company for a lost childhood and an inability to function as a normal human being?

Interesting topic indeed. A few loosely connected ideas (not something completely different):
- when I had to decide about the words that should appear on the screen of a computer program which I designed, a wrote this page: "Brainextension - Counterpart(ner)", at http://www.christianhauck.net/html/12900.html , and I'm more undecided than ever since; is there a clear boundary of the "self", is it a slippery slope?
- Is the computer another way - a physical/electrical prosthetic device - to reach out to others - and I start to feel "otherness" when I can't control things anymore directly all by myself? Even in the physical world, human beings don't merge - there is at least two layers of skin in between. So why then would "virtual reality" be so different?
- Yes, the "artificial" world takes away primary experiences. I don't have to kill an animal by myself if I want to eat meat. It's been a while that I looked at the milky way, in a clear sky, without city (or other) light preventing me from seeing the faintest stars. I don't live in an isolated small village, forced to learn how to adapt to the microculture by necessity and lack of alternatives. But: "virtuality" allows new experiences, and ways of social interaction, which have not existed before.
- I don't think that interaction via computers is only symbolic, strings of bits or ASCII-code, "A means B". It's also like another aspect of environment that people are immersed in. And they need to make sense of it. The meaning is not in the message, it's made up by the recipient / observer.
- Using computers might be a way to an area of even more abundance (of what? good question). And then, selection, focusing, "sense-making", would be human-specific.

Peter Stanbridge [TypeKey Profile Page]:

I am going to provide another ramble of ideas, so I am sorry if any of these aren't entirely coherent.

Interesting points Christian, I agree with your basic points (as I understand them) especially the point that social interaction between people using a virtual meeting place mediated by PCs, networks and software is certainly more than symbols, bits/bytes/ASCII etc. (I expect in the same way that verbal conversation between two people located in the same room is more than air pressure waves or the Fourier series representations of those waves)

However, I think there is something fundamental that maybe captured by Heidegger’s existential "Being-in-the-world" where things are ready-to-hand and not merely present-at-hand. As an existential, the person at the other end of a virtual conversation is also not merely a thing present, but a fellow human being one is engaged with. Likewise the computer isn't merely a thing, it is an instrument in this case for the use of communication and engagement in the way you suggest (allows new experiences, and ways of social interaction, which have not existed before). But note here – the computer/networks etc. are tools made by human beings for human beings.
However, I don't think the issue is one of merging identities - the fact that I am factual and have skin and a physical boundary is an important part of the point. When I am in the same room as someone else I can see, touch and smell that other person. My engagement is much stronger than possible in a virtual world.

Dave, in his previous post, provides a great illustration about focus. To me, the issue isn't whether one can provide authentic dialogue with someone via a computer network, it’s about priority, perspective and degree. If one is recommending that we can teach children about engaging in a real world by taking them away from their computer screens in order to "teach" them how to interact with other people (like "today children, your lesson is going to be talking to people using your voice - you know, that part of your body we were teaching you about yesterday) then that is quite a scary option for perspectives on life.

This idea goes back to some other points raised by Dave’s previous blogs. Firstly, if we are not predominantly symbolic processing machines and if we have other important dimensions to our lives (mind, perception) than symbols and symbolic processing, then we have a huge part of our being to be developed outside virtual worlds. While computers can simulate pattern matching, if current theories of mind and perception take them to be total body experiences, then computers performing pattern matching (as opposed to information processing) will still be far short of the real thing. And this relates to another of Dave’s points because computing will always be simulation and one of the key points in the CognitiveEdge perspective is not to confuse simulation with reality.

Now one area that illustrates the differences is a comparison of the subject of mathematical logic and computing theory with that of physics, chemistry and biology. While I love theoretical computer science and mathematical logic, these are the languages of the virtual world but we will find it almost impossible to understand mechanics and physics, chemistry and so on if we are brought up totally immersed in a virtual world.

My sister has an interesting illustration of some of the things that can go wrong when children spend all their time in such a virtual world (PC games and chat rooms). As a nurse in NZ she has had to deal with situations such as children who cannot pick something up with their right hand, and pass that object to someone on their left without having to pass the object from their right hand to their left hand. She has many other examples of clinical problems that have been diagnosed as resulting from children not engaging in physical activities that provide a full bodily balance. Games such as hotch scotch and other children’s games that we played as kids like hand clapping movements between two children, skipping and so on.

To sum up - the danger as I see it is that we could take the virtual world as the real world and then instigate little packages to remind people that they are in a real world, which may generate negative consequences in terms of our overall ability to understand the real world we live in and ourselves. Its not that virtual worlds are bad in themselves (because as Christian has pointed out, there are real people at the end of conversations) the problem is taking the wrong perspective; putting the priority to the wrong "world". Finally, if we can go far enough, why not have simulated "real" people, communities and cultures at the other end of our conversations in virtual space so that we don't have to worry about real people at the other end at all - and if the simulations are good enough, and we can't tell the difference, then why should it matter? But then why would we need any real people to engage with virtual people if we can have virtual people converse with virtual people and we could do away with real people altogether and save wars, pollution, hunger and all the other problems that real people create.

Dave Snowden [TypeKey Profile Page]:

As a person who grew up in the 70's - 80's in a US suburb -- I would like to confirm Peter's remark above :) Our school had very little diversity. One of the biggest (and in many environments only) religious difference that existed among families was whether they were Catholic or Protestant Christian. It was a white bread world that I grew up in. There were a (very) few kids of other races/nationalities/religon.

I think when contemplating the "virtual" and where it fits within the "real" world one needs to realize that a balance is needed. The net can be a social two way sword in that it can connect and isolate. I was a chronically ill child and wish dearly that I'd had something like the Net in those days. Because I was out of school too much and away from other kids, I fell behind socially. Personal growth (maturity) is also influenced by our interactions with others. If your only interaction is with a very few other (often also sick) children and mostly adults you get problems! Social interaction can and does take place virutually. However, that same child does need to learn to cope with the unaccepting "real" world. I have 'met' others with my (very) rare medical disorder and was able to share support and ideas. People who are different in rural areas can connect with others. These are ways we can (and do) use the net to *connect* rather than isolate.

Most people will always tend to gravitate toward others 'like them'. It is more comfortable, easier and some do not see the benefit of venturing into other spaces. I have lived for a number of years not far from Washington DC (very diverse, urban). There are left and right leaning and non english newspapers and groups. I think the fact that we can see other groups and see their conversations 1. raises them on our radar and 2. provides an *opportunity* to understand others with less risk than one would have in person.

I can lurk on a message board/chat room and watch interactions of people very different than myself. I would not be so confortable and would probably call attention to myself if I were in a similar situation in a "real world" place. It is up to individuals if they want to experience and understand other perceptions.

I always find it interesting to encounter people who *do* seem to have trouble connecting with others via the Net. These are the ones who will say "it's just pixels on a screen. They aren't *real*. They could be lying." Yet, in my experience I've met and communicated with people who became friends over the years. I've developed a better connection and understanding of some of them than I could have in one of my previous neighborhoods.

A big change that my folks have noticed is in neighbor relationships. In many cases neighbors are not as close and don't interact socially as much as in the 50's and 60's. However, I think that what has changed is the factors that influence where we live. At one time people gravitated and lived near one another. Those of us that went on to study and travel I think have sought our location based upon our career choices -- more than the people who live there. I can connect with people socially elsewhere and don't have to rely upon my neighbors.

(apologies for the long post)

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