Cognitive Edge is focused on rejuvenating management practices to better equip organisations when addressing intractable problems or seizing new opportunities in uncertain and complex situations. Where traditional approaches have failed to deliver success, Cognitive Edge techniques enable the emergence of fresh and insightful solutions seen from multiple perspectives.

Cognitive Edge solutions, comprised of open source methods, original research and the Cognitive Edge SenseMaker® Software Suite, are delivered through the Cognitive Edge Network. The Cognitive Edge Network is a widely dispersed, cohesive Network of experienced professionals in private and public sector organisations from diverse disciplines with deep-rooted experience in both business and science. It includes academics and practitioners, in house and commercial consultants. Membership of the Network is attained through participation in an Accreditation programme.

The Cognitive Edge SenseMaker® Software Suite provides a set of tools designed to enable informed decision making in organisations using both structured and unstructured data in a common environment. The Suite is fully integrated with a coherent body of formal methods is the outcome of several years of research into human based organizational complexity, sensemaking, decision making, knowledge sharing and narrative.

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Cognitive Edge Guest Blog

Our 'Free for all' Blogging stint is offered once a year and only during the festive season when both visitors to our site and our invited bloggers are reflecting on what has gone on in the current year and are planning of what is to come for the Year New. If you would like to blog on our site from 21 December 2011 to 23 January 2012, please email Dawn Lincoln your blogs and she will post it for you on the Cognitive Edge site.

24 January 2012

Management vs Tonga

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I had a fantastic day Sunday last; good lunch, stimulating diverse conversation, rugby in Wales, and all in the company of Dave Snowden.

The conversation covered philosophy, literature, the strength and frailties of human nature, the needs of (all of us in) management to have a degree of certainty in decision outcomes.

Now, in certain contexts, exclusively quantitative measurements are powerful decision aids, but we fall into trouble when we extend the context inappropriately, yet still maintain our absolute belief in the power of quantitative measurement.

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10 January 2012

This above all: to thine own self be true

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It is very important to have a clear picture of your starting point, particularly when solving complex problems, but it is activity in which we underinvest, particularly in strategy generation. But while we are waiting for a home-grown Complex-domain diagnostic, there are other tools which can give us actionable insight, and provide a triangulation point so the journey forward can begin.

When I start a strategy project I usually work with the senior team to establish a clear (coherent and cohesive?) picture of the current external and internal business environments. I employ a number of tools including narrative research and, for probing the senior team, the Kirton Adaptor-Innovator (KAI) theory and supporting instrument.

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9 January 2012

Where are we?

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In a recent conversation during the diagnosis stage of a strategy project, I was asked whether I would, “put my money where my mouth is,” and price my engagement on a contingency basis. Given the large potential value generation in this project, I might have been tempted but for a lesson learnt earlier in my consulting career.

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5 January 2012

Change management – a financial perspective

A number of threads on the Cognitive Edge blog highlight the frustration and difficulty in getting companies to use new tools and methods from the world of complex systems. I thought I would offer a narrow financial perspective on why companies are failing to engage with these new ways of thinking. My personal view is that one of the major reasons for the resistance to change in a company is the financial constraints on the company. For the sake of brevity and simplicity I will only consider large UK companies and how simple finance based decision making constrains change management and investment in such techniques as “Probe-Sense-Respond”. All decision making within a company is made within the constrained framework of finance and the following are the top four constraints:

1. The “free market” framework
2. Fiduciary duties of company directors
3. Motivation and decision making of senior management
4. Motivation of middle management

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